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Thread: Meranom (www.meranom.com)?

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  1. #1
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    Confused Meranom (www.meranom.com)?

    I have ordered 2 (two) Vostok Watches from meranom on 31 December 2011, but until today, i havent received it. i have ordered two watch bands from two Ukraine based Ebay sellers on 15-Jan-2012, and i already received it. Does it took so long to ship item to Jakarta-Indonesia from Russia rather than Ukraine?

    Anyway this is my order email:
    Thank your for interest in Meranom products. Your order has been received and will be processed once payment has been confirmed.

    Order ID: 1753
    Date Ordered: 31/12/2011
    Order Status: Processing

    Products:
    1x Amphibian Classic 710382 (710382) $66.19
    1x Partner 311893 (311893) $62.06

    Totals:
    Sub-Total: $128.24
    Free Shipping: $0.00
    Coupon (-5%) : -$6.41
    Total: $121.83

    To view your order click on the link below:
    Account Login- Vostok watch -

    Please reply to this email if you have any questions.
    Best Regards"
    Last edited by michele; February 14th, 2012 at 16:43.

  2. #2
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    Re: Meranom (www.meranom.com)?

    No, they are a "brick and mortar" store in the hometown of Vostok. I've not ordered from them before, but they have a presence here....you will sometimes see a post from them.
    Last edited by michele; February 14th, 2012 at 16:51.

  3. #3
    Member tinknocker's Avatar
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    Re: Meranom (www.meranom.com)?

    If you used Paypal, I would put a claim in before you past the 40 days you have.

    E-mail meranon and tell them that you're going to file a claim with paypal if you don't hear from them in a day

    If you didn't use Paypal, then never mind :)
    Last edited by michele; February 14th, 2012 at 16:51.

  4. #4
    Moderator Lucidor's Avatar
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    Re: Meranom (www.meranom.com)?

    Russia has a notoriously slow postal service and customs. Four weeks is not unheard of, especially considering the holidays.
    Last edited by michele; February 14th, 2012 at 16:50.

  5. #5
    Member meranom's Avatar
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    Re: Meranom (www.meranom.com)?

    Dear Batara!
    Why you have not communicated directly with us (e-mail etc.)?
    On our site we have informed everything that the factory does not work till January, 19th. But because of a considerable quantity of the orders which have collected during vacation, delivery of watches from factory has been detained for a week.
    As soon as we have received watches from factory, we have added the information on shipment for your order on our site, and you should receive all information on it (tracking number).
    Last edited by michele; February 14th, 2012 at 16:50.
    Not Gonna Get Us.

  6. #6
    Member Seele's Avatar
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    Re: Meranom (www.meranom.com)?

    Meranom,

    I do understand the new year and christmas holidays, along with the somewhat slow service of Russian Post; for some reason when I send out of Australia it is really fast to arrive, but it is always the opposite going the other way round, especially from Europe. So I am still waiting for my item from you to arrive as well, but not feeling too stressed of course.
    Last edited by michele; February 14th, 2012 at 16:50.

  7. #7
    Member Tarquin's Avatar
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    Re: Meranom (www.meranom.com)?

    Quote Originally Posted by meranom View Post
    Dear Batara!
    Why you have not communicated directly with us (e-mail etc.)?
    On our site we have informed everything that the factory does not work till January, 19th. But because of a considerable quantity of the orders which have collected during vacation, delivery of watches from factory has been detained for a week.
    As soon as we have received watches from factory, we have added the information on shipment for your order on our site, and you should receive all information on it (tracking number).
    Name:  meranom.jpg
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    Hi Meranom,

    I ordered from you the orange dial version of this watch, but found out that the factory were discontinuing the model. As far as you know, are all of this design being phased out by Vostok?

    Thanks
    Last edited by michele; February 14th, 2012 at 16:50.

  8. #8
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    Re: Meranom (www.meranom.com)?

    I waited for slightly more than a month for my Amphibian to arrive and i ordered it from Smirs. So your experience as unfortunate as it is sounds normal to me.
    Last edited by michele; February 14th, 2012 at 16:50.

  9. #9
    Member subrosa's Avatar
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    Re: Meranom (www.meranom.com)?

    I just purchased a watch from Russia, the quote on shipping was about a month, so not unheard of, especially with the holiday backup.
    Last edited by michele; February 14th, 2012 at 16:49.
    Not as clumsy or as random as a cell phone. An elegant timepiece for a more civilized time.

  10. #10
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    Re: Meranom (www.meranom.com)?

    "Notoriously slow Russian postal service" eh?
    Well add to that notoriously slow Indonesian customs - they regularly hold my stuff for up to 3 weeks.

    @batara: as a rule of thumb, things in envelopes (bubble wrap, bag, etc) get through quickly and sometimes uninspected. Boxes (especially watches!!!) get thoroughly checked. Expect a 30% duty hit on watches.
    Last edited by michele; February 14th, 2012 at 16:49.
    batara likes this.

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