Shipped my B-1 to BUSA last Sat the 17th.The battery was dying after 4 years ( a good run. ) Received an estimate via e-mail on Tuesday the 20th. That is fast. Recommendation for Basic Service at a cost of $100 and $25 return shipping. The estimate had a condition section where I learned the crystal, AR coating, case, chimney, and bracelet were all scratched. I called BUSA because I never noticed any crystal or AR scratches. A nice lady explained that the condition was ascertained using a loupe and most often these 'scratches' on the crystal are not visible to the "naked eye" and just a part of normal use. Whewww...OK. Also how many of you ( be honest) know what the "chimney" of a watch is. I didn't. The chimney explained the lady on the phone at BUSA is the metal ring between the bezel and the crystal. I had never seen or heard of that term prior to receiving the estimate.
I know many will say (and have) "$100 for a battery",but I believe you receive a good deal. See the video on the breitling website , if you havent already.The watch is taken apart with the proper tools , all gaskets replaced, parameters checked and a basic polish too. . Plus a 1 year warranty. Its a $2500 watch new so $125 over 4 years is a small percentage to pay IMHO, to properly maintain it.. So after faxing written authorization ( you cant approve on the phone) I now await the return of my beloved B-1. I'll keep you posted.
Best to all,