So, having recently acquired a well looked after Speed auto (well, almost 12 months ago now), I decided to give it a treat and take it to my watchmaker for a service. I’ve used his services plenty of times and he is a straight shooter and has always delivered a good service in the past.
The work was estimated to take 3-4 weeks – he tested the watch in front of me and said it was not losing time in the range of positions and inferred that it was not exhibiting any deviant behaviour; a straight forward job.
That was in September.
About a month after I took it in, I called up and enquired about it, as one does. He explained that in servicing the chrono, he found some parts that were nearing the end of their lifespan and had ordered them from Omega in Switzerland at no extra cost to me. Ok, no worries.
In December I enquired again – no word on the parts. They had been ordered, but not delivered.
In January, again, waiting on parts.
I phoned again now, and he explained that having re-ordered the components in December, Omega were not being able to confirm if they were going to furnish him with the order or not, and were in the midst of a restructure of some sort, so was giving him ambiguous messages.
Still no watch. I feel sympathy for him as he mentioned he has a few watches in this predicament. Obviously, it is not like I am watchless at the moment, but it is frustrating nevertheless and certainly has tinged my ‘grail’ purchase considerably. I am significantly more dubious in my appreciation for ‘bespoke’ movements, over more workhorsey ones (like a V7750).
So, who knows when I’ll get it back, but I am certainly not enjoying Omega ownership tremendously at the moment.