Contacting COA (Citizen Watch Company of America)
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  1. #1
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    Contacting COA (Citizen Watch Company of America)

    Thank you for allowing us to participate in your forum. We appreciate the opportunity.

    We are however receiving an increasing number of "PM's" with product or other questions. While certainly this is a viable method of contact, it may take us some time to respond as our participation varies from consistent to very sporadic at best. For that reason, we recommend you direct your questions to us through our email address at:

    customerservice_usATcitizenwatch.com
    (please replace the "AT" with "@". We posted the address in this fashion to minimize search engines picking our email address up for spammers)

    We realize that many of you purchase product for distribution outside the United States. While we do our best to answer your questions regarding this product, we simply do not have much of the requested information available for this type of product. For that reason, you may be better served to contact a service center in the market for which the product was intended. For a complete listing of worldwide Authorized Service Centers, please visit:

    http://www.citizenwatch.jp/network/index.html

    For a listing of worldwide websites, please visit:

    http://www.citizenwatch.jp/

    For setting instructions in a variety of languages, please visit:
    http://www.citizenwatch.jp/support/default.htm

    Again, thank you for allowing us to participate in your forum.

    Best regards,

    Customer Service
    Citizen Watch Company of America
    Last edited by Isthmus; October 30th, 2009 at 18:46.

  2. #2
    Member OldHippie1968's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    :thanks for your participation.

    Cheers!
    Mike
    Hidden Content "What a long, strange trip it's been?"(Hunter/Garcia ca. 1970)

  3. #3
    Member Docrwm's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    As always, top flight CS and I appreciate your participation here. :thanks
    -Robert
    Buy what you like, keep what you love, don't spend too much.
    As long as you follow those simple rules - you shouldn't listen to anyone about your watches.

  4. #4
    Member galland1's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    Your participation here is what raises your company a bit above the rest. IMHO. It also helps me make watch purchase decisions when ther are similar models from different manufacturers to choose from.

  5. #5
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    Re: Contacting COA (Citizen Watch Company of America)

    The high level of customer care and the overall quality of the products, is why I will continue to purchase Citizen watches for years to come.

    Thanks COA for the time and dedication you put into this forum and your customers.

  6. #6
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    Re: Contacting COA (Citizen Watch Company of America)

    Thanks for your contributions to the forum.

    I have emailed many questions directly to COA and have always received a response within 24 hours and many times within a few hours.

  7. #7
    Member Caraptor's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    You guys rock. Very thankful for your helpful participation here.
    gman1934 likes this.
    Caraptor

    The man who buys a particular watch to feel smarter or better than other people and the man who avoids a particular watch to feel smarter or better than other people are brothers.

  8. #8
    Member filmjuicer's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    Thanks.
    matt

  9. #9
    Member shandy's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    Thanks so much for the info COA. As I have said before I hope Larry (gruenstein) passes on the the higher up's in Japan that COA is not only helping increase US sales but also international sales through it's invaluable contribution to this forum..Keep up the good work
    Hidden Content
    All the best,
    Ian.

  10. #10
    Member pablo7's Avatar
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    Re: Contacting COA (Citizen Watch Company of America)

    Exellent information Thanks.












    My avatar pic having fun in the Malibu hills.... Hidden Content click me Hidden Content

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