Thread: Sapphire crystal replacement for Citizen EcoDrive?

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  1. #1
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    Question Sapphire crystal replacement for Citizen EcoDrive?

    Hello. A few months ago i've purchased a beautiful Citizen EcoDrive Infusion BN0030-54E. This is a great looking diver watch, sturdy, complete with EcoDrive movement and 300mts rating. I love it.

    Thing is, i've found the crystal (like most Citizens) to be very scratch prone. I've been pondering about having it replaced with a sapphire one, and since i'm travelling to Omaha, NE in the near future, i was wondering - does anyone know a good shop where i could have the crystal replaced? How much could i expect this operation to cost me?

    Thanks in advance!
    Last edited by LisandroP; February 5th, 2010 at 18:53.

  2. #2
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    That's a very good question. But I've had Seikos (Kinetics) for years with the same crystal material as far as I know, and I've not seen those as scratch prone. If it turns out to be a problem with Citizen, that's an answer I'd like for myself.

    Maybe I just bash my watches around less than other people. Or just use the G-Shocks more for the sportier stuff.

  3. #3
    Member mngambler's Avatar
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    I know I've read on here plenty of times that people send them to Citizen for Sapphire upgrades and it usually runs around $100...now I'm not sure if you have to send them to citizen or not, but that seems to be the favorable route people around here are taking, maybe its tough to source a crystal from someone other that citizen? not sure maybe someone else can chime in on this

  4. #4
    MID
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    To the best of my knowledge, the only models for which COAS will replace a mineral crystal with sapphire are the Skyahwk AT and the 2100 Chrono. But you may want to contact COA and see if a sapphire crystal is available for your watch. I sent my Skyhawk AT to COA for sapphire and was very pleased with the result. Cost was about $85, and included new gaskets, pressure check and other services. I believe COA is the way to go if a sapphire crystal is available for your watch.

  5. #5
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    Quote Originally Posted by Jollymann View Post
    That's a very good question. But I've had Seikos (Kinetics) for years with the same crystal material as far as I know, and I've not seen those as scratch prone. If it turns out to be a problem with Citizen, that's an answer I'd like for myself.
    Well, it's not like i'm too rough on my watches - i just wear them on every ocassion. I managed to made a few (but noticeable) scratches on the glass from accidents on everyday use. Never had such issues with sapphire...

  6. #6
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    Quote Originally Posted by MID View Post
    To the best of my knowledge, the only models for which COAS will replace a mineral crystal with sapphire are the Skyahwk AT and the 2100 Chrono. But you may want to contact COA and see if a sapphire crystal is available for your watch. I sent my Skyhawk AT to COA for sapphire and was very pleased with the result. Cost was about $85, and included new gaskets, pressure check and other services. I believe COA is the way to go if a sapphire crystal is available for your watch.
    I contacted the South American offices and was told there's no sapphire replacement for that particular model - only the stock mineral glass one. I'll try with COA, but my chances are slim, so i was wondering if a third party shop who could do the replacement exists. I think the crystal size is standard, but rather thick (due to the 300mts rating).

  7. #7
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    Also looking for a sapphire crystal for my skyhawk, here is the reply I got back just a few mins ago.

    ---------------------------

    Thank you for your inquiry.

    There is not a sapphire crystal available for your model.

    If you want to order a mineral crsytal, if you are located in the United
    States, to order parts such as links, bands, pins etc. or determine part
    availability and cost, please contact our Customer Service department
    direct at (800) 321-1023 xt. 4234 or (310) 532-8463 xt. 4234, Monday
    through Friday, 7:00am to 3:45pm Pacific Time.

    When calling, be sure to have the model number or caseback number
    available. The caseback number is located on the back of the watch and
    begins with four digits, a hyphen, followed by six to seven digits (i.e.
    5555-5555555). Please note the number may contain letters.

    If you are located outside the United States, please visit
    http://www.citizenwatch.jp/network/index.html for a listing of Authorized
    Service Centers.

    Sincerely

    Customer Service
    Citizen Watch Company of America
    1000 W. 190th Street
    Torrance, CA 90502

    website: www.citizenwatch.com
    email: customerservice_us@citizenwatch.com
    Telephone: 800 321 1023 ext. 4234

  8. #8
    Member c7aea's Avatar
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    Quote Originally Posted by ibdilbert View Post
    Also looking for a sapphire crystal for my skyhawk, here is the reply I got back just a few mins ago.

    ---------------------------

    Thank you for your inquiry.

    There is not a sapphire crystal available for your model.

    If you want to order a mineral crsytal, if you are located in the United
    States, to order parts such as links, bands, pins etc. or determine part
    availability and cost, please contact our Customer Service department
    direct at (800) 321-1023 xt. 4234 or (310) 532-8463 xt. 4234, Monday
    through Friday, 7:00am to 3:45pm Pacific Time.

    When calling, be sure to have the model number or caseback number
    available. The caseback number is located on the back of the watch and
    begins with four digits, a hyphen, followed by six to seven digits (i.e.
    5555-5555555). Please note the number may contain letters.

    If you are located outside the United States, please visit
    http://www.citizenwatch.jp/network/index.html for a listing of Authorized
    Service Centers.

    Sincerely

    Customer Service
    Citizen Watch Company of America
    1000 W. 190th Street
    Torrance, CA 90502

    website: www.citizenwatch.com
    email: customerservice_us@citizenwatch.com
    Telephone: 800 321 1023 ext. 4234

    Well that is just a lie because my Skyhawk AT has a sapphire crystal. Unless you have an older model or something.

  9. #9
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    I think mine is about 8 or 9 years old. Its a C650-Q02497, what is yours?

  10. #10
    Member c7aea's Avatar
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    Re: Sapphire crystal replacement for Citizen EcoDrive?

    Oh then there might not be. Mine is a new Skyhawk AT. The Japanese promaster version that has a sapphire crystal.

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