Brady straps haven't arrived - no reply from Todd...
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Thread: Brady straps haven't arrived - no reply from Todd...

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  1. #1
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    Brady straps haven't arrived - no reply from Todd...

    Todd emailed me a PayPal invoice 1st April. I paid the same day.

    Before that I sent 3 or email questions over the preceding 3 days, to which he replied the same day, often within 4-6 hours.

    I'm in the UK and he said he'd send the straps 1st class mail.

    I emailed Todd 10th April to ask when I might expect them... no reply to date.

    Yesterday I messaged him via PayPal, thinking he might take more notice of a PP email... no reply to date.

    Is he away on holiday? I'm becoming a little concerned.
    David - in the UK

  2. #2
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    Re: Brady straps haven't arrived - no reply from Todd...

    • International Customers - All International watch strap orders will be processed in 3-4 business days and shipped within 3-4 business days after processing via USPS International First Class Mail. There is no tracking with this service. Delivery time will depend on the delivery country. Bradystraps.com is not responsible/liable for items lost or stolen in transit or delays caused by the USPS.

    It sucks I know, I never got notified my order was shipped either.

  3. #3
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    Re: Brady straps haven't arrived - no reply from Todd...

    Quote Originally Posted by CV50 View Post
    • International Customers - All International watch strap orders will be processed in 3-4 business days and shipped within 3-4 business days after processing via USPS International First Class Mail. There is no tracking with this service. Delivery time will depend on the delivery country. Bradystraps.com is not responsible/liable for items lost or stolen in transit or delays caused by the USPS.

    It sucks I know, I never got notified my order was shipped either.
    No tracking, no service. So buy it at your own risk. That's what their policy mean.

  4. #4
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    Re: Brady straps haven't arrived - no reply from Todd...

    Well, I paid via PayPal so if they don't arrive I'm covered.
    David - in the UK

  5. #5
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    Re: Brady straps haven't arrived - no reply from Todd...

    Todd has replied, saying they're on their way so I'm happier now.

    Guess he had other things to attend to.
    David - in the UK

  6. #6
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    Re: Brady straps haven't arrived - no reply from Todd...

    Straps arrived today. All is well.
    Trumpet, Karkarov and CV50 like this.
    David - in the UK

  7. #7
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    Brady straps haven't arrived - no reply from Todd...

    Posted in error.
    Last edited by Chromejob; April 22nd, 2017 at 19:06. Reason: Whoops. Brady STraps not responsible for lost shipments? Pffft.
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