And back to Zenith again...

[CH-dmath]

Unfortunately, my new Pilot Big Date is headed back to Zenith for the second time in the six weeks I've had it. Same problem as the first time: the chronograph second hand doesn't reset to 0. The problem probably would have recurred more quickly but I rarely use the chronograph. I tested it the day I got it back from service and then didn't use it again for three weeks, until yesterday.

I really like this watch a lot. I hope that soon I'm able to keep it for longer than a month without sending it to Le Locle.

[D N Ravenna]

Sorry to hear that! Here's to a speedy return!

Dan

[CH-dmath]

Thanks Dan. I too hope it comes back quickly -- I really enjoy wearing that watch. If anyone with more experience than I have has suggestions about questions I should ask before or after the repair, I would appreciate the input.

[LouS]

Good golly, how frustrating. Honestly, I don't think it's on you to ask questions - the repair just has to be done right.

[D N Ravenna]

Good golly, how frustrating. Honestly, I don't think it's on you to ask questions - the repair just has to be done right.

Can't disagree with that. Having had to send watches back, I've never had a "why" question. Mostly it was your guys messed this up now fix it!

Good luck!
Dan

[RogerP]

Real sorry to hear that, man - hoping for better for you this time around.

[CH-dmath]

Thanks all. I too hope that they are able to correctly repair it this time around. I'm operating under the assumption that they will. I'll update when I know more. The watch has only been gone a day and already I miss it.

[joeuk]

Congrats first on a great looking piece, just love the pilot range. This seems to happen to most chronographs and should of been sorted out the first time.

[CH-dmath]

Got a message from the service rep at Zenith. They received the watch on July 2 and it is currently with the watchmakers. She promised to keep me posted.

[CH-dmath]

It's on the way back to me. Will get it Friday afternoon. Fingers crossed.