I need to send a watch back to steinhart under warranty from the USA for repair.
So if I understand correctly, I have to pay 25 euros in order to do so? I do not fully comprehend the procedure. I was given a FedEx account number and told to give a 25 euro pro forma invoice. My other replies with my questions were never returned from steinhart because anna is on vacation.
Pro forma invoice - In foreign trade, a pro forma invoice is a document that states a commitment from the seller to provide specified goods to the buyer at specific prices. It is often used to declare value for customs. It is not a true invoice, because the seller does not record a pro forma invoice as an accounts receivable and the buyer does not record a pro forma invoice as anaccounts payable. A pro forma invoice is not issued by the seller until the seller and buyer have agreed to the terms of the order. In few cases, pro forma invoice is issued for obtaining advance payments from buyer, either for start of production or for security of the goods produced.
So I believe they want you to create an invoice for FedEX to use for customs purposes
Pro forma invoice - In foreign trade, a pro forma invoice is a document that states a commitment from the seller to provide specified goods to the buyer at specific prices. It is often used to declare value for customs. It is not a true invoice, because the seller does not record a pro forma invoice as an accounts receivable and the buyer does not record a pro forma invoice as anaccounts payable. A pro forma invoice is not issued by the seller until the seller and buyer have agreed to the terms of the order. In few cases, pro forma invoice is issued for obtaining advance payments from buyer, either for start of production or for security of the goods produced.
So I believe they want you to create an invoice for FedEX to use for customs purposes
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