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  1. #31
    Yao
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by David Woo View Post
    when I tried to enter my email in the notification box for the stingray II, the submit button did not work: just getting that circle going round and round :)
    Hi David,

    Yes I am seeing the same problem. We are looking into it. Sorry for the inconvenience.

  2. #32
    Yao
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    Re: Found a bug in our new E-boutique (let us know)

    Well I think we are all set. There is still that one bug with the mailing list sign-up for the out of stock stuff.

    Here is a short run-down:

    1) I have uploaded all of the existing customers. When you first login there will be some housekeeping. Not all of the information uploaded so sometimes your State or Country will be missing. We ask that correct these omissions when you get a chance. There is one group of customers that we had trouble uploading. If you login and see a bunch of "N/A"s and that you are all of a sudden a US resident living in Pennsylvania you will know that you were one of the trickier accounts to upload. I spent about 4 hours last night trying to figure out how to make the system upload these accounts but at about 12 am I figured that its best to just cut my losses and plug in some dummy data that the system would accept.

    2) There is one module we haven't tested yet and it is a new shipment and tracking notification service. I don't know how to test it yet, short of mailing myself a package so we will see what the deal with that is. If I can get it to work it will be a nice service that automatically updates you about changes in tracking status.

    3) We will be keeping PayPal payments for the time being. I think I found a way to cut down on a lot of paperwork, including the PayPal entries, that semi-automates the process. If it proves to be successful we should all win. I get less work and headache and you guys get to keep paying with PayPal :D

    4) One plus though....(re PayPal)...you can now pay directly through the site. No more follow-up e-mails and manually sending in payment.

    5) One casualty of the process. As much as I prefer to receive payments via check or MO the reality was that the number of non-payment orders and the admin they caused made this unsustainable. We cut this option from the shopping cart.

    We will try to put together a slide show that outlines the new features of the site. I am really pleased with the functionality that we have been able to add. We are a few steps closer to a e-boutique that works a lot more like the big-boys :D

    P.S. If you still find glitches please post here.......I may be done with all of the heavy lifting but I am sure there is more to tweak ;p
    Last edited by Yao; September 12th, 2013 at 23:47.
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  3. #33
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by Yao View Post
    Hi David,

    Yes I am seeing the same problem. We are looking into it. Sorry for the inconvenience.
    Thanks!

  4. #34
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    Re: Found a bug in our new E-boutique (let us know)

    Hi Bill,

    I posted a ticket (ticket WXV-132-84680) on the Customer Service Portal on 14 Sep 2013 concerning an order that I placed on 28 Aug 2013 but have yet to receive the order confirmation.

    Since there has been no reply for a few days, I thought I should alert you via the forum in case my ticket did not get to you due to some undiscovered issue with the CSP.

    Thank and regards

    Mike
    Last edited by Politbeero; September 18th, 2013 at 16:14. Reason: typo

  5. #35
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by Yao View Post
    Hi David,

    Yes I am seeing the same problem. We are looking into it. Sorry for the inconvenience.
    Fixed!

  6. #36
    Yao
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by Politbeero View Post
    Hi Bill,

    I posted a ticket (ticket WXV-132-84680) on the Customer Service Portal on 14 Sep 2013 concerning an order that I placed on 28 Aug 2013 but have yet to receive the order confirmation.

    Since there has been no reply for a few days, I thought I should alert you via the forum in case my ticket did not get to you due to some undiscovered issue with the CSP.

    Thank and regards

    Mike

    Hi Mike,

    Noted with thanks. We think we have everything stitched up on the system now. Right now we are proceeding slowly with getting up to speed on the system so that we don't mess anything up. The procedures are a little different now and we don't know all the ins and outs yet. But we should get back to you before the end of this week.

  7. #37
    Yao
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by David Woo View Post
    Fixed!
    Thanks David for the confirmation. It has been fixed for a while now but didn't have time to go look at it myself. Basically last week I was completely exhausted and had to take things slow. Ramping up again now but cautiously.

  8. #38
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by Yao View Post
    Hi Mike,

    Noted with thanks. We think we have everything stitched up on the system now. Right now we are proceeding slowly with getting up to speed on the system so that we don't mess anything up. The procedures are a little different now and we don't know all the ins and outs yet. But we should get back to you before the end of this week.
    Thanks Bill, look forward to hearing from you.

  9. #39
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    Re: Found a bug in our new E-boutique (let us know)

    Hi Bill,

    I ordered my first MKII last night, and I did receive the conformation email.
    But I did not see my credit card be charged right now. I also sent two messages to you by the customer service portal, and no replay.
    I think it may be easier to reach you here. Have you received my order yet?
    Thanks for your time.

    Best regards,

    Charles(Baozhe)

  10. #40
    Yao
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    Re: Found a bug in our new E-boutique (let us know)

    Quote Originally Posted by Politbeero View Post
    Thanks Bill, look forward to hearing from you.
    Hi Mike,

    I am doing the confirmation right now. Again sorry for the delay.

    Best,

    Bill

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