New watchmaker repair services
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Thread: New watchmaker repair services

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  1. #1
    Yao
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    New watchmaker repair services

    Literally we have gone through what must be close to a dozen watchmakers over the years. All of them well regarded and recommended but always falling short in one aspect or another. Finally we are pleased to announce our partnership with Midwest Watch & Clock (MWWC)of Missouri (USA). After years of searching for a suitable watchmaker we finally found in MWWC a watchmaker that can perform repairs and routine services to Mk II standards. This also means that Mk II will stand behind the quality of any repairs/service performed on our watches by MWWC.


    James Schudy, owner of MWWC, is a second generation watchmaker, having learned the craft as an apprentice to his uncle, an old school master and watchmaker to the Ft. Worth based railroads. After spending many years in aviation working with a different kind of high precision machine, James rekindled his passion for watches and returned to watchmaking full time in 2010. In addition to working with us, MWWC provides wristwatch service, repair, restoration, and customization.


    What you need to know:



    • You can contact either James or I for guidance on repairs.
    • If you believe you have a warranty claim please contact Mk II directly. This is so that we can keep track of potential issues as well as pre-clear any warranty repairs.
    • For out of warranty repairs and regular service we recommend that you contact James directly. A $65 quotation fee is required, which can be credited towards any repairs performed. In these instances you can start with this page where you purchase a quotation package and then James will contact you with the next steps. To get the full quotation you will have to send the watch in for evaluation. James will be able to purchase on your behalf any Mk II parts you require to complete repairs to your Mk II watch.
    • MWWC will not be able to customize your Mk II watch. MWWC is bound by the same direct-exchange policy that applies to any watchmaker that contacts us for replacement parts. The original part must first be returned to us before we will be able to sell you a new replacement part of the exact same style/type.


    Links you can use to submit a service request:




    We hope that you will find this as a welcome addition to our capabilities and sign of our continuing commitment to improving the Mk II experience.

  2. #2
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    Re: New watchmaker repair services

    MKII recommended I contact MWWC for repair/refurbishing my Vantage. I spoke with James at MWWC and he was great to deal with and came away feeling my watch would be in expert hands. Now my Vantage is with MWWC! Both companies have been helpful in the process, it's good too see they are working together in an official capcity.

  3. #3
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    Re: New watchmaker repair services

    Quote Originally Posted by Addy711 View Post
    MKII recommended I contact MWWC for repair/refurbishing my Vantage. I spoke with James at MWWC and he was great to deal with and came away feeling my watch would be in expert hands. Now my Vantage is with MWWC! Both companies have been helpful in the process, it's good too see they are working together in an official capcity.

    Many thanks Addy. Glad to be of service.

    Many thanks to Bill himself for the opportunity and all the hard work on his end of the unification! It is most definitely appreciated.

    Best,
    James @ MWWC
    OmegaCosmicMan likes this.
    Mk II Watches Worldwide Service & Repair Center

  4. #4
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    Re: New watchmaker repair services

    This is good news for many reasons. As I mentioned elsewhere, hopefully this frees up Bill to do what he needs to do for new designs and production, etc. This also means we MkII fans have a trusted watchmaker who can meet Master Bill's strict standards.

    Congrats James and Bill.

  5. #5
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    Re: New watchmaker repair services

    when i read the email from bill several days ago all i could say was "sweet!" and do an impromtu uninhibited victory dance which made my girlfriend giggle loudly.....

    ....she smiled and looked at me and said "find another one of those yao guy's watches to buy?"

    i said "nope... but just as good in a different way...if one of his watches i already own requires repair or routine maintenance he now has a watchmaker he has personally selected to help with service"

    she giggled again and mocked my victory dance....we both laughed until we were in tears...it doesnt translate well into words or in a post on a thread but it was really funny

    glad to see bill and james form this partnership for mkii service/repair....i am familiar with james' work not from personal experience but from the excellent reviews he has received on another site from watch guys who are just as obsessed and picky as any mkii fan



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