Dear WUS members,
I have a question regarding warranty and hope you could shed some light on this.
Unfortunately my dear Laco observation auto watch, which I love so much, has been damaged by damp and also the hour-hand is damaged as the lume no longer works. I bought this piece on the 18th of july 2010, so nearly 2 years ago, from the online retailer TimeQuest which was recommended to me by someone from this forum.
As it says in the Laco manual that came with the watch, I have a 24 months warranty from the date of purchase. However, this is my first and only watch so I've never encountered this issue before. Should I bring this matter to TimeQuest or Laco? How does it work?
I look forward to replies.