I'll be returning the Commuter 559 I just picked up the other day. When I got the bag home, I saw that some of the stitching was uneven, and on it's way to unraveling. Perusing their site, I had been led to believe that the bags were manufactured in Connecticut, USA by "over 40 skilled artisans". I got this crazy idea because a feel-good blurb on their website entitled "The Importance of Manufacturing" says as much.
After discovering the sloppy stitching however, I did a bit more research. First I called Ghurka themselves. The person I spoke with said my bag was "probably made in the USA..." When I asked him if it would be possible to get a definitive answer, he said he'd call me back. He never did. So I decided that a Google search was in order. The search uncovered the fact that most of their manufacturing is now done in the People's Republic of China. The same search also revealed that the country of origin tag is very well-hidden in the bags.
No kidding. Two searches failed to find it. Finally, a third search utilizing a high-powered LED flashlight confirmed my suspicions. Deep in the bag, tucked between a flap of fabric, with half the tag hidden in the stitching, I found the tiny print: "Made In China".
Wow. This bag is touted as American-made, their own rep claims as much over the phone, and did I mention it has a price-tag of roughly a thousand dollars after tax? And it's made in some Chinese sweatshop by kids?
I'm not naive, I know this stuff goes on... But the lies, price-tag, and general shamelessness with which this company comports themselves in this regard make this offense particularly egregious.
Shame on you, Ghurka.