What a nightmare!
I was quite interested in an Alpina but that has suddenly waned..anyone can get a duff watch from any manufacturer but it's the dreadful customer "service" in this case that kills it stone dead for me.
I don't care what anyone thinks,Alpina should immediately replace the watch & offer compensation as soon as the problem is brought to their attention..Cloud Cuckoo Land,I know..but it's a luxury purchase and as such deserves luxury service.
I've only ever had high-handed,slow "service" from the luxury brands.Plus bonus snobbery.
Hope it turns out right in the end.