I managed to find and win a G-2000 on ebay. I thought the sellers feedback would leave me safe.
Boy, I was wrong :oops:.
The watch arrived with the screwback barely on (not even finger tight). The springbars are bent so severely, that the band could come off with no warning. Since the back was basically off, I had it checked out, and one of the spring-tabs that contacts the caseback (for either the alarm, or sounds, etc) is bent nearly 90 degrees. Also, the module sits so low in the watch that the date is partially obscured.
So, I sent an email 2 days ago about the problems, and asked for a resolution (I was going to let the seller come up with something). After no response for 2 days, I sent an email asking for a refund plus an extra $2.50 to return the watch (this is the shipping fee charged to me). I also said if I received no response, I would file a claim with paypal. Actually, here's what I sent: " Hello,
The watch arrived today. I must say it didn't meet my
expectations of "excellent condition". It was quite dirty, the springbars
that hold the straps on are bent quite badly, and the screw-down caseback
wasn't tightened down at all (it could be removed with just fingers). I
took it to a jeweler, and they opened it up, and one of the metal
springtabs inside the watch is all twisted. They also noticed that the
module sits quite lower than it should in the watch, partially obscuring
the date (in timekeeping mode). I wanted to contact you to see how to
I followed this up with the following email: "Hello,
I tried to contact you 2 days ago about my sincere dissatisfaction with the description of a watch I won from you. I thought that since we both have perfect or near perfect feedback, and you have nearly 1000 feedback, this would be easy to deal with. Since I asked in my message "how to resolve this", and got no response, I'd like to ask you for a refund plus return shipping to you of the item (total of $42), as I feel the description was completely inaccurate. Please see below for a copy of the message I sent you thru ebay. If I do not hear a response from you within 24 hours, I will be forced to take this issue up with Paypal by filing a 'dispute'. If you do accept the refund, I will send the item back once you issue the refund thru paypal. I will also leave positive feedback for you stating "Good seller, excellent customer service".
Please let me know your thoughts as soon as possible."
So, amazingly I get an email saying: "All the things you find wrong with this watch are what most expect from a used watch. I said it was in "excellent condition" NOT, "like new condition". What you are describing are cosmetics NOT anything functional. I too, wish you did not have the watch. I wish you had let a lower bidder have the watch. Unfortunately, that is something I have no control over. Yet, something you have absolute control over. Now you come to me trying to make me alone responsible for this transaction"
My final response directly to the seller: "Wrong. An "excellent condition" watch does not have bent parts, and arrive in partially assembled condition. I guess I will let paypal decide".
So, I filed a claim with paypal (all over a $40 watch ?!?! ).
What do you all think?
I will post with pictures later, as I'm about to go out and do some errands.