CASE REPLACEMENT MAGRETTE "BRONZE"

[Spoonsey]

I haven't decided what I'm going to do yet but I am IN for the second pictured chrono! What a beauty.

Can't wait to see further details.

[Stevo]

So you will be sending out the e-mail notifications to Dion's current "bronze" customers instead if Dion, the vast majority of whom do not frequent this forum and would not see these links you posted?

.

No, Dion will be sending out email messages to customers who bought from his shop, I did send out an email to customers who bought from my shop. I just did some extra work explaining things on forums in several countries (not all countries, not all forums) and on the facebook page I happen to have.

So if you're a normal customer you get an email with all the explanation and solution, if you are this forum dweller you actually had pre-notification info......and now feel like Dion is slow. Can you see the humour there?

[InfectedControl]

You set the bar high Stephan that's why the impatience I think.

I think I'm going to base my decision on how much the Chronos will be, and what are the detailed specs of those two. Replacement is still the game for me, but we'll see.

cheers.

[antt]

I'm going for the swap. If it didn't have BRONZE written on the dial I would have been quite happy to keep it. But it will always be in the back of my mind that it is actually a different alloy if I don't get it changed.

I got an email from Dion this morning after filling out the form stating that I wanted to swap, informing me that further information will be sent about shipping soon.

[SuXarik]

What about option C?
You just send the new case to the customers)
I like the watch the way it is, but i'd like to feel "real" bronze/ I already have a nice strap for them and 15% till the end of the year is not really cool. If it would be till "whenever you want to buy a new watch" discount, i'd consider it. And also, i don't know about other countries but working with russian post service here is a lottery. I already has my watch stolen or a few parcels broken. I don't want my magrette #77 to be "lost". Is it so necessary for you to have the old case?

[Illyria]

Does anyone know where I could order some additional screw bars that would fit my Magrette Bronze? (I would like to find some that are identical-with caps the ends.)

[cappuccino]

why does somebody actually has to go to the news section of their web site to find the information about the swap? He has the e-mails of all his costumers, why just not send everybody the information ? what about the people who are not surfing forums or his web site? I am sure there are customers who don't even know about the whole thing.I for sure did not receive any direct communication from him, and I find this disturbing. With any recall of any product customers get contacted directly. sorry, poor handling of communication will not help his reputation.

I filled out the form yesterday, and I still haven't gotten a response. (And I choose option A.)

[ttimbo]

why does somebody actually has to go to the news section of their web site to find the information about the swap? He has the e-mails of all his costumers, why just not send everybody the information ? what about the people who are not surfing forums or his web site? I am sure there are customers who don't even know about the whole thing.I for sure did not receive any direct communication from him, and I find this disturbing. With any recall of any product customers get contacted directly. sorry, poor handling of communication will not help his reputation.

Patience, grasshopper!

No, Dion will be sending out email messages to customers who bought from his shop, I did send out an email to customers who bought from my shop. I just did some extra work explaining things on forums in several countries (not all countries, not all forums) and on the facebook page I happen to have.

So if you're a normal customer you get an email with all the explanation and solution, if you are this forum dweller you actually had pre-notification info......and now feel like Dion is slow. Can you see the humour there?

Sent from my iPad using Forum Runner

[InfectedControl]

I double up on that. No issue with the post here (though beeing from Poland, I know what SuXarik means,) but it would be cool to have both cases.
What say you Stephan\Dion?

What about option C?
You just send the new case to the customers)
I like the watch the way it is, but i'd like to feel "real" bronze/ I already have a nice strap for them and 15% till the end of the year is not really cool. If it would be till "whenever you want to buy a new watch" discount, i'd consider it. And also, i don't know about other countries but working with russian post service here is a lottery. I already has my watch stolen or a few parcels broken. I don't want my magrette #77 to be "lost". Is it so necessary for you to have the old case?

[jefnando]

so what is magrette going to do with the brass case that they swapped out? can i have one of the brass case?