Fantastic customer service from Scurfa Watches.....
Like Tree5Likes
  • 1 Post By Dino7
  • 4 Post By Dino7

Thread: Fantastic customer service from Scurfa Watches.....

Results 1 to 5 of 5
  1. #1
    Member
    Join Date
    Jun 2012
    Posts
    1,265

    Fantastic customer service from Scurfa Watches.....

    Just wanted to recognise the fantastic service I received from Paul (Scurfa watches ) . I bought the auto pvd diver one recently and when I received it the was a very small hair / piece of lint under the crystal , one email to Paul later and he apologised then offered to simply send me a replacement watch .

    In the past I've had a couple of issues with watches from micro brands and each time they have either wanted me to find a watch maker to sort the problem (and they would reimburse me the cost ) or send the watch back to them to fix the issue ( and be without the brand new watch I had purchased for weeks ) .

    So so I really appreciated Paul's attitude to resolving the problem , I know he posts on here so cheers Paul !
    wellyite likes this.

  2. #2
    Member
    Join Date
    Jun 2012
    Posts
    1,265

    Re: Fantastic customer service from Scurfa Watches.....

    Oh and here's a couple of pics of the new arrival , fantastic value for money as well .
    Attached Images Attached Images



    Thuggee, jlow28, duc and 1 others like this.

  3. #3
    Member jamsie's Avatar
    Join Date
    Mar 2010
    Location
    East Coast
    Posts
    554

    Re: Fantastic customer service from Scurfa Watches.....

    BRAVO and good job Paul! OP, nice watch & hope you get to enjoy it for a long time!
    Knowing what you want is difficult, it's always moving & changing...Focus rather on what you don't want in your life.

  4. #4
    Member
    Join Date
    Oct 2013
    Location
    Wellington. NZ
    Posts
    897

    Re: Fantastic customer service from Scurfa Watches.....

    Paul is great to deal with.


    Sent from my iPhone using Tapatalk

  5. #5
    Member sticky's Avatar
    Join Date
    Apr 2013
    Location
    South Yorkshire
    Posts
    30,157

    Re: Fantastic customer service from Scurfa Watches.....

    Both Paul and Alison have proved their patience several times in the past by answering my stupid questions uber politely even though they must have thought "oh gawd, it's him again"

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

    Similar Threads

    1. Replies: 2
      Last Post: 2 Weeks Ago, 17:52
    2. Scurfa watch customer service
      By Harrisonw in forum Dive watches
      Replies: 22
      Last Post: August 12th, 2016, 17:43
    3. Scurfa = Top notch customer service.
      By zed073 in forum Dive watches
      Replies: 22
      Last Post: January 30th, 2016, 14:55
    4. SCURFA WATCHES CUSTOMER ANNOUNCEMENT
      By scurfa in forum Dive watches
      Replies: 19
      Last Post: January 11th, 2016, 21:04
    5. Fantastic Ball Customer Service
      By accutronman in forum Ball Forum - Officially Sponsored by Topper Fine Jewelers
      Replies: 5
      Last Post: August 8th, 2009, 04:00

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts

    Search Engine Friendly URLs by vBSEO 3.6.0 PL2