I just got my Croton Equator vintage back from a servicing. I paid the very reasonable $45.00 fee up front. When I went to pick it up today they (the jewelry shop) told me there were some additional charges but that they covered it! I was impressed and thanked them profusely.
Just now while hanging out here, I noticed that the acrylic crystal had been replaced, also at no charge! Pretty amazing. I like these guys!!