Here are some newbie questions from a Breitling Forum newbie.
Q1. Breitling Service Issues
I purchased my B1 back in 2003, complete with the little accompanying UTC watch. I ordered the black leather strap. At the time I was living in Vancouver. After wearing the watch for a year I noticed the leather strap was beginning to separate at the seam. Taking it back into the jewerly store from where it was purchased, they contacted Breitling to see if it could be replaced. Having sent the watch back to Breitling, Breitling arbitrarily decided that I must have, "gone swimming" with the watch and so felt no obligation to replace the leather strap. "Go swimming with my Breitling!???" Stunned by their unexpected response, and not wanting to risk running into the same problem again I switched to their metal strap and suffered the price. I love my watch but I must say I wasn't very happy as a customer with their somewhat arbitrary and seemingly arrogant response. Anyone else run into a similar service response?
This may seem like a bit of an obtuse question so please excuse my naivity. From the first time I saw the B1 I thought it was an awesome watch! I had to buy it BEFORE I retired because I wouldn't be able to afford it afterwards! Breitling also seemed to promote it as a bit of a flag ship in relation to their professional, "electronic" watch. If that's the case, why in heaven's name would they discontinue it? Was it not a popular seller? Was it too pricey?
Q3. Breitling Cap
Is it possible to acquire a new Breitling cap somewhere? Mine's really faded!