Starting to get irritated with BUSA...

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  1. #1
    EJC
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    Starting to get irritated with BUSA...

    Some of you might recall I recently sent my B-1 in for service.
    I wanted a battery change, gaskets and polish. I was floored when they told me $350 + tax & shipping. After consulting with the forum and asking others I went for the full service.

    THE ONLY PROBLEM WHEN THE WATCH WAS SENT WAS A DEAD BATTERY.

    When the watch was returned the bezel was binding and it had to go back for a replacement of the bezel.

    Now the B-1 appears to be losing time, roughly 3 seconds a day, I don't think it lost more than 10 seconds a year prior to servicing. Looks like it will have to go back again.
    Elliot
    "It's 5 O'Clock somewhere!"

  2. #2

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    Re: Starting to get irritated with BUSA...

    I've heard similar incidents on the Omega forum
    when members send watches to Omega, N.J. that
    come back zombied out. They end up having to
    deal with Omega in Bienne, Switzerland to get
    the jobs done correctly. Perhaps you need to
    work with Breitling in Grenchen, Switzerland?

  3. #3
    Member Broker's Avatar
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    Re: Starting to get irritated with BUSA...

    What exactly did they say they did to it when they serviced it?

    Todd

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  5. #4
    EJC
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    Re: Starting to get irritated with BUSA...

    Quote Originally Posted by brokerrookie
    What exactly did they say they did to it when they serviced it?

    Todd
    That was my question when they told me they wanted $350 to service a Quartz watch. They told me that the watch was dry and needed a full service. They said the movement was more complicated than a normal quartz, and forum members agreed. I checked with another approved service center and they confirmed the fee.

    I never dreamed that this would be going on, until recently I have had nothing but rave reviews for BUSA.
    Elliot
    "It's 5 O'Clock somewhere!"

  6. #5
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    Re: Starting to get irritated with BUSA...

    Quote Originally Posted by BIG CHRONO
    I've heard similar incidents on the Omega forum
    when members send watches to Omega, N.J. that
    come back zombied out. They end up having to
    deal with Omega in Bienne, Switzerland to get
    the jobs done correctly. Perhaps you need to
    work with Breitling in Grenchen, Switzerland?
    why is Omega NJ does such a bad job? Are they that incompentent?

  7. #6

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    Re: Starting to get irritated with BUSA...

    Quote Originally Posted by picard
    why is Omega NJ does such a bad job? Are they that incompentent?
    One possible scenario is the shortage of new & competent
    techs due to the mass retirement of the veterans. How-
    ever, this rampant inefficiency is happening in many fields, @
    all levels. If you want more insight into the Omega problems,
    visit that forum, & also check with members John Rochowicz &
    Georges Zaslavsky, the resident experts. This Breitling problem
    is not isolated with Elliot, but when it drones on this way, he does
    need to take the matter to higher levels.
    Last edited by BIG CHRONO; July 8th, 2006 at 19:34.

  8. #7
    EJC
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    I don't recall but...

    Quote Originally Posted by EJC
    Some of you might recall I recently sent my B-1 in for service.
    I wanted a battery change, gaskets and polish. I was floored when they told me $350 + tax & shipping. After consulting with the forum and asking others I went for the full service.

    THE ONLY PROBLEM WHEN THE WATCH WAS SENT WAS A DEAD BATTERY.

    When the watch was returned the bezel was binding and it had to go back for a replacement of the bezel.

    Now the B-1 appears to be losing time, roughly 3 seconds a day, I don't think it lost more than 10 seconds a year prior to servicing. Looks like it will have to go back again.
    does anyone recall what the Breitling specs are for a quartz watch?
    Elliot
    "It's 5 O'Clock somewhere!"

  9. #8

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    Re: Starting to get irritated with BUSA...

    Caliber: ETA 251.232 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    Breitling Aeromarine Colt Chronograph SQ (Breitling caliber B73)

    Breitling Aeromarine Avenger M1 Chronograph SQ (Breitling caliber B73)

    Breitling Professional Emergency Mission SQ (Breitling caliber B73)


    Note: Breitling has designated all its thermocompensated watches as 'SuperQuartz' (SQ) since2002. For reasons that are unclear, Breitling specifies its SuperQuartz movements to 15 seconds per year, even though we have no evidence that they differ from the ETA Thermoline models which are specified to 10 seconds per year.

    Sources of information: ETA sales literature, Breitling sales literature


    Caliber: ETA 956.152 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    Breitling Windrider Callistino (Breitling caliber B72)


    See note for ETA caliber 251.232.

    Sources of information: ETA sales literature, Breitling sales literature


    Caliber: ETA 955.652 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    Breitling Aeromarine Colt Quartz SQ (Breitling caliber B74)


    See note for ETA caliber 251.232.

    Sources of information: ETA sales literature, Breitling sales literature


    Caliber: ETA 956.652 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    Breitling Aeromarine Colt Oceane SQ (Breitling claiber B77)


    See note for ETA caliber 251.232.

    Sources of information: ETA sales literature, Breitling sales literature


    Caliber: ETA 955.452 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    none known


    Source of information: ETA sales literature


    Caliber ETA 988.352 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    Breitling Professional Emergency SQ (Breitling caliber B76)

    Breitling Professional Aerospace SQ (Breitling caliber B75)


    See note for ETA caliber 251.232.

    Sources of information: ETA sales literature, Breitling sales literature


    Caliber ETA E20.341 (ETA Thermoline)

    Technology: single 32 kHz crystal (digital count adjustment method with thermistor)

    Annual accuracy: ±10 seconds

    Rate adjustable?: yes, by the watchmaker during service

    Watches that use this movement:


    Breitling Professional B1 SQ (Breitling caliber B78)


    See note for ETA caliber 251.232.

    Sources of information: ETA sales literature, Breitling sales literature

  10. #9
    EJC
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    Re: Starting to get irritated with BUSA...

    Thanks for the help
    Elliot
    "It's 5 O'Clock somewhere!"

  11. #10

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    Re: Starting to get irritated with BUSA...

    Quote Originally Posted by EJC
    Thanks for the help
    You're welcome. I'm sorry you're having
    all this trouble. Hopefully, it will be resolved
    before too long, without further expense &
    aggravation.

    Bruce

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