So listen to this. I sent my two MRG 1100-2 s (Titanium Frogmans) into Casio NJ to be serviced. What for? The usual -battery replacement. however, one watch need a pin to connect the band to the base of the face. After confirming the watched got there and Casio was paid for the repais, Casio calls me up telling me that this part (simple PIN) no longer is made for this watch and I am out of luck. So they want to offer me a replacement watch. They tell me I can pick any watch in their line up worth $300. :( Not content with this result I call Casio back up and the story changes. Now they tell me that their is a pending lawsuit or injunction against Casio from Mr.G the weatherman and that they cannot due work or order parts for this watch. Furthermore, it might be possible to order a replacement part from a foreign service center. So options get a new watch for 300 or accept back a watch I cannot wear. I go for another option -I ask for a new Protrek 1500-1v (which I am wearing now -replacing my 1300) and I also ask for the MRG back. Long story short -before they shipped the Protrek I told them that if they could not ship the Protrek with the MRG I was not interested in the deal. Low and behold a Protrek was delivered the next day! NO MRG. I called up and they said they were still awaiting approval from the manager. Even more worrisome -they other watch which was FINE has not been returned yet. 2 MRG's with a street value of 500 plus have gone missing and Casio is the culprit... Any ideas on how to proceed or has anyone else encountered this problem?