Casio Service Impressions GPW1000
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  1. #1
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    Casio Service Impressions GPW1000

    I purchased my watch a few months ago. I got it specifically as a travel watch. Only issue I had was the second hand being slightly off. I tried adjusting the hands and still could not get it to line up. In hand sync mode the second hand would sit slightly to the right of the hour and minute hands. I contacted Casio. They walked me through a few things over the phone and then said I needed to send it in. Watch went out last week and I got it back today (super fast turn around). Second hand is now perfect. Hits every marker and lines up perfectly in hand sync mode.
    It was retuned to me in a box with foam padding( nicer then what I sent it out in). They also included the print out of "watertightness"

    This is their first Casio/ g-shock I have ever had an issue with and I've owned a bunch. This is an amazing watch and it is even more impressive when you have a company that stands behind its products and provides excellent customer service.


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    jzoo, nigelw, GaryK30 and 6 others like this.

  2. #2
    Member Time4Playnow's Avatar
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    Re: Casio Service Impressions GPW1000

    Congrats!! Nice watch!!

    The two times I had a Gulfmaster v2 repaired, Casio sent it back in the same type of box & padding. Provides extremely good protection actually, and inexpensive to ship.

    Curious - was it repaired under warranty? Or, what was the cost if you don't mind sharing?
    swatpup likes this.

  3. #3
    Member ccm123's Avatar
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    Re: Casio Service Impressions GPW1000

    Which Casio Service Center did you send it to? Congrats on the watch!
    If you don't think every day is a good day, just try missing one. ~Cavett Robert

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  5. #4
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    Re: Casio Service Impressions GPW1000

    Quote Originally Posted by Time4Playnow View Post
    Congrats!! Nice watch!!

    The two times I had a Gulfmaster v2 repaired, Casio sent it back in the same type of box & padding. Provides extremely good protection actually, and inexpensive to ship.

    Curious - was it repaired under warranty? Or, what was the cost if you don't mind sharing?
    Repaired under warranty. Only cost me shipping to them.


    Sent from my iPhone using Tapatalk
    Time4Playnow likes this.

  6. #5
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    Re: Casio Service Impressions GPW1000

    Quote Originally Posted by ccm123 View Post
    Which Casio Service Center did you send it to? Congrats on the watch!
    Thanks! The one in New Jersey.


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    Deepsea_dweller likes this.

  7. #6
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    Re: Casio Service Impressions GPW1000

    Yup Casio is pretty good to customers. Surprised me.


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    swatpup likes this.

    Here: gw-5000B-1jf, 16600, 30-st-135.003 | Gone: gw-5035a-1jf,
    sbbn025, 16660, 16600 (2), 14060, 16610, 16570 polar, 16570



  8. #7
    Member MainePorsche's Avatar
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    Re: Casio Service Impressions GPW1000

    Quote Originally Posted by swatpup View Post
    Thanks! The one in New Jersey.


    Sent from my iPhone using Tapatalk
    Which one in New Jersey ?
    Thanks


    Timepieces

    2017 CASIO G SHOCK GWN 1000H 9AJF
    2017 CASIO G SHOCK GWN Q1000NV 2AJF
    2017 CASIO G SHOCK GWN Q1000MB 1AJF
    ​2017 CASIO G SHOCK GWN Q1000K 7AJR ICERC
    2017 CASIO G SHOCK GWG 1000DC 1A5JF
    2017 CASIO G SHOCK GWF D1000NV 2JF
    2017 CASIO G SHOCK GW 9300DC
    2017 CASIO EDIFICE EF 305 1AV
    1990 ROLEX GMT II M16713LN STAINLESS/GOLD

  9. #8
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    Re: Casio Service Impressions GPW1000

    Quote Originally Posted by MainePorsche View Post
    Which one in New Jersey ?
    Thanks
    It went here:
    CAI
    570 Mt. Pleasant Ave.
    Dover, NJ 07801


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    MainePorsche likes this.

  10. #9
    Member J.D.B.'s Avatar
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    Re: Casio Service Impressions GPW1000

    Quote Originally Posted by swatpup View Post
    Thanks! The one in New Jersey.


    Sent from my iPhone using Tapatalk
    Yup the Dover team RAWKS! They hooked me up twice.
    swatpup likes this.
    Thank you, I'm flattered, but, please don't click any "Likes" for me (unless there's a prize for "most likes")?

  11. #10
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    Re: Casio Service Impressions GPW1000

    Quote Originally Posted by J.D.B. View Post
    Yup the Dover team RAWKS! They hooked me up twice.
    It's nice to hear they are consistent with being awesome.


    Sent from my iPhone using Tapatalk

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