Praise for Repair service
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Thread: Praise for Repair service

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  1. #1
    Member CanonMan's Avatar
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    May 2012

    Praise for Repair service

    My beloved Edifice EQW A1000 needed a new glass after firstly sliding off a bedside table onto a tiled floor on holiday which cracked the glass and dented the bezel, then it must have been smacked off something sharp to put a hole through the glass at some stage.

    It was in the wars and needed fixing. So I took the direct approach and went down the route (I'm in London) which made sense as likely that's where an independent would send it anyhow, plus their workshop is only the other side of London.

    I signed on to the site, booked the repair online and duly sent the watch off. They confirmed its receipt, emailed me a quote and and invoice. I paid and within 5 working days of dispatching it I had the watch back. Amazing service with full online tracking via the Casio site.

    The best news? To replace the glass and bezel (probably one part) and dispatch it back via courier - £44.70.

    Outstanding service Casio. Now, how about some protection for the Edifice screens please? Most appear flush and aren't sapphire.

    Sort it.

    And as a treat I've replaced the nasty 'resin' band with the black bracelet from the all-black model. Pics to come.
    The 7900's are my favourites, although the 56s are currently my focus. But nothing is excluded, except pink Risemans.

  2. #2
    Join Date
    Apr 2010

    Re: Praise for Repair service

    Yeah, the UK Casio Service Centre are good guys - they know their stuff and are happy to help. I've had good experiences with them.

  3. #3
    Member Deepsea_dweller's Avatar
    Join Date
    Mar 2013
    Hong Kong

    Praise for Repair service

    Great to hear. Thanks for sharing CanonMan.

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  5. #4
    Member Chrisek's Avatar
    Join Date
    Apr 2012
    Brentwood, TN

    Re: Praise for Repair service

    Right on CanonMan! Pics or it didn't happen! :beer:

    sent with aloha
    Yes, I am OCD. What gave it away?

  6. #5
    Member Mike Hughes's Avatar
    Join Date
    Jul 2012
    Worcester, Worcestershire, United Kingdom

    Re: Praise for Repair service

    did they send back the damaged parts too?
    passed the 100 now on to 200 i guess?
    my 100 piece collection video

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