I bought a vintage JLC, it needed a tad bit of tlc so took it to Govberg, the local AD for repair. It cost a pretty penny, took a while to come full circle. All in all, it was a fine experience after a miscommunication (one of their staff people left, I was left in the wind for a bit) was cleared up.
Highly enjoy the piece, Albatros Moonphase Triple Calendar, for about four months, then it stops working. Whomp whomp.
I take it back to Govberg, they ship it off to Dallas. About a week after the expected delivery date (random estimate on my receipt) I call up saying I haven't heard anything. The Svc person checks into it and Dallas had shipped the watch off to Switzerland. Dallas didn't tell the Svc person, so there was nothing to tell me, cloak and dagger stuff. Switzerland has it for maybe another 4 weeks, and I get it back today.
I'm upset at myself that I forgot to tell them not to polish the watch, I enjoyed the worn luster look appropriate for its age. Now it's shiny, so it matches my wife's, but some of the soul seems gone. Also, there's an audible noise when hand winding the watch, that's new.
All said, I had a good experience, watch was under warranty, so it only cost me time away and nothing else. I got another full service of the watch, and am really really hoping not to have to send it back for a long time. I have the paper stating what they did, but the rep at Govberg didn't have any extra info to say what may have been wrong with the watch originally. C'est la vie.
A few days ago, when I was mumbling about this piece under my breath, my wife suggested I leave it to the kid (2 boys, so far) whom gives me the most trouble as they grow up. That's delicious, she gets me.