I visited the repair department and was not impressed with the customer service or attention to detail. To reach the service department you have to go through a subway station, the sales men who buzz me in had horrible manners.
The sales people on the main floor right off of 5th Ave treated me as if I was a blind spot but the most horrible part of the experience was when the security guard locked the door behind me as I walked in. It was wacky and very weird. I’ve visited the Cartier, Omega, Breitling, Tourneau and other repair and sales and It was always a pleasant experience.
They are not located on 5th Ave.
Stay away from Aaron Faber 666 5TH Ave New York, NY10103