I am seeking some honest advice about a situation I am encountering with an Ebay transaction.
I purchased a Tag Heuer watch, basic Automatic with 2824-2. The seller is had a no return policy and provided some images of the piece as certain angles.
Upon receiving the piece, I noticed that the serial number has been removed, and deliberately so (not in a manner where it rubbed off due to age and some areas are still visible). He did have a picture of the back but at an angle in where the serial number on an older piece may be not clearly visible.
I contacted the seller and have made every attempt to be amicable and resolve things in good faith. The sellers stance is that since it is a "no return" auction and he provided pics of the timepiece, he has no obligation to process a return.
My point of view, is that he should have disclosed that the serial number had been removed from the timepiece. Regardless of obligation, would it not make sense for him to take it back and refund me. I was the only bidder on the item and it is relatively low-cost piece. I hate to leave him a negative feedback, but he just does not seem to care that this bothers me and in no way is interested in researching a amicable resolution.
I payed with Paypal by the way.
Thanks in advance for any advice you may have and please feel free to tell me if you feel I am over-reacting about the removal of serial number.