Just sent in two watches for repair to a company called Watch Repairs USA in Long Island NY.
One watch was a Luminox World Traveler that had the lens fall out. I sent it in and they replaced the lens. Looks good however the watch will stop when the back part of the minute hand reaches a certain spot. Sent the watch back in and was told that the watch needed an overhaul. This is a relatively new watch not more than 4 months old.
Prior to getting the Luminox back I sent in a Citizen Eco Drive which did not hold a charge based on their email estimate that it was probably a capacitor.
Sent it in and after they examined the watch they sent me an invoice to replace the capacitor which I promptly paid. A few days later they send me another invoice for an overhaul stating that it did not need a capacitor but now needed an overhaul.
Anyway I told customer service that I did not trust this company and wanted both of my watches back.
Has anyone else had issues with this watch repair company.
Any recommendations on a watch repair company they have used and have had good experiences with?