The other morning, I went to put on my Borealis Bull Shark to find it in the watch box missing its bezel. I put it away the night before in the dark and hadn't noticed it missing. I remember using the bezel the previous day at the office, so it must have dropped off sometime that night.
My question: is there something to be done as maintenance to make sure a dive bezel stays put? I contacted Borealis and they were of little to no help other than to sell me a replacement bezel.
Borealis watches have gotten strong reviews and are well related on these forms. Their customer service has been praised. Am I wrong to think they should have at least expressed concern?
I don't understand why a watch just falls apart.