I recently bought a watch from Georgia (europe country) and now I am experiencing the most disgusting experience through USPS I ever had.
The watch was shipped from Europe using priority express mail on Feb 14th, and it arrived at my location on Feb 26th. However, when I opened the package, the contents has been switched. The watch is gone... Instead a UVB lamp is in the package. I can only describe how shocked and disappointed I feel when I opened the package. I first thought it was a scam seller so I contacted the seller (Time Center from Georgia) immediately and he was in shock as well. The seller started an investigation involving Georgia post office, local police office immediately. Also I paid the watch using paypal so I was not too worried about being scammed after some time.
There is an invoice inside the package which shows the contact of the lamp buyer. So I contacted the lamp buyer and he is nice enough to provide me his tracking number for his purchase (which is a lamp bought from Lithuania)
Mar 2nd UPDATE: I just learned that the whole package I received has been swapped. My shipping label has been applied to a completely different box. The seller sent the watch in a hublot carton box with wooden box carrying the watch inside. The seller can send video proof of his delivery to me (he acquired it from his local post office under assistance of local police)
It turns out that his package is still in transit and tracking history show both our packages were in ISC new york from Feb 18 to Feb 23 and both our packages arrived at Jamaica, NY distribution center on Feb 23rd. It is highly suspected that our packages got swapped in new york or somewhere before getting to me. Since then, his package (which I suspect my watch is now in) shows "in transit to next facility" (a system automatically generated message when the package has not been scanned for some time) until Feb 26th. Since then, the package's tracking has not been changed.
I tried to file a claim on the international package, but usps website shows the international tracking number is not acceptable for an international claim (makes no sense to me). I have to file a missing mail search request and opened a case through email for the search of the package. Until now, the usps person says they are "still searching for the package".
I am now speechless about USPS and I don't know what I am gonna do next.