I purchased a watch from eBay from Japan and it was suppose to arrive today through Canada Post. Around 2:11 EST, I received a notification that the package was delivered and signed for. I live in a condo so all mail gets delivered to front desk security. However, when I went to pick up my package today, they said they haven't received anything and that the Canada Post guy hasn't even come yet. I believe them as the signature wasn't anyone working there.
I called Canada Post and they said that, because it is international, the sender will have to file a dispute on their end (they used EMS). I sent an email to the sender however, with the time difference, they probably won't see it until later tonight.
Is there anything I can do in the meantime? Has anyone had experiences like this before? In the worst case scenario, how likely am I to recover my funds if the watch is truly lost? The watch cost ~3,500 CAD (Paypal) so I would hope they have shipping insurance on it.
Thanks
I called Canada Post and they said that, because it is international, the sender will have to file a dispute on their end (they used EMS). I sent an email to the sender however, with the time difference, they probably won't see it until later tonight.
Is there anything I can do in the meantime? Has anyone had experiences like this before? In the worst case scenario, how likely am I to recover my funds if the watch is truly lost? The watch cost ~3,500 CAD (Paypal) so I would hope they have shipping insurance on it.
Thanks