FC service experience not bad, not bad . . .
Like Tree9Likes
  • 4 Post By drhr
  • 1 Post By hpark21
  • 1 Post By bb-man
  • 1 Post By Domo
  • 1 Post By hpark21
  • 1 Post By Goostah

Thread: FC service experience not bad, not bad . . .

Results 1 to 10 of 10
  1. #1
    Member
    Join Date
    Mar 2011
    Location
    The Gathering Place
    Posts
    14,147

    FC service experience not bad, not bad . . .

    FWIW and anyone interested, purchased this new from a reseller (for the nice discount of course) a year ago this month. It froze up in June, just stopped running and wouldn't revive. The warranty certificate was not completed or stamped but my source told me to just write in the AD's name (which he gave to me), and send the watch and cert to Stoll & Co (FC authorized service center) for a fix. Had to admit I was a bit dubious on warranty coverage but followed through with the shipment. Fyi, I know and fully accept the drill/risks on other than AD purchases and warranty/servicing trade offs so was willing to pay to bring back to spec.

    Upon its arrival Stoll confirmed receipt and gave me a two month expected fix time, covered under warranty (whew). Long story short, the 2 months turned into 4 months because "parts were out and on order". At any rate just received back today and all seems well. The packaging was impressive, a nicely taped shipping box holding the watch within a UPS pouch and inflatable inner package. First time I've seen that (sheltered I guess) and probably goes a long way in avoiding damage in transit.

    Anyway, fixed under warranty and looking good so I'm satisfied and will continue to acquire through GM for the money benefit, candid pics attached . . .
    Attached Images Attached Images



















    A.Lange & Sohne * Audemars Piguet * Blancpain * Cartier * Dornblueth & Sohne * Invicta * Jaeger-LeCoultre * Meraud * Rolex * Revolution Watch Company * Tiffany & Company * Tudor

    "the deeper the roots, the higher the reach" - author unknown

    Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself. - Rumi

  2. #2
    Member hpark21's Avatar
    Join Date
    Oct 2007
    Location
    Born in South Korea - Canadian citizen - Living in Philly Suburb
    Posts
    5,494

    Re: FC service experience not bad, not bad . . .

    That was cool... Which GM dealer did you acquire it from?
    drhr likes this.
    Chronic flipper...


  3. #3
    Member
    Join Date
    Mar 2011
    Location
    The Gathering Place
    Posts
    14,147

    Re: FC service experience not bad, not bad . . .

    Quote Originally Posted by hpark21 View Post
    That was cool... Which GM dealer did you acquire it from?
    davidSW, TRF. Purchased a bunch from/through him with great savings and complete satisfaction with the watches . . .
    A.Lange & Sohne * Audemars Piguet * Blancpain * Cartier * Dornblueth & Sohne * Invicta * Jaeger-LeCoultre * Meraud * Rolex * Revolution Watch Company * Tiffany & Company * Tudor

    "the deeper the roots, the higher the reach" - author unknown

    Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself. - Rumi

  4. Remove Advertisements
    WatchUSeek.com
    Advertisements
     

  5. #4
    Member
    Join Date
    Jul 2013
    Location
    Ohio
    Posts
    115

    Re: FC service experience not bad, not bad . . .

    Glad the warranty issue worked for you. Nice looking FC.
    drhr likes this.

  6. #5
    Member Domo's Avatar
    Join Date
    Sep 2013
    Location
    Australia
    Posts
    7,324

    Re: FC service experience not bad, not bad . . .

    You don't have to hide your watch purchases from us, Doc
    drhr likes this.

  7. #6
    Member
    Join Date
    Mar 2011
    Location
    The Gathering Place
    Posts
    14,147

    Re: FC service experience not bad, not bad . . .

    Quote Originally Posted by Domo View Post
    You don't have to hide your watch purchases from us, Doc
    Thx Domo, not a Doc though . . . .
    A.Lange & Sohne * Audemars Piguet * Blancpain * Cartier * Dornblueth & Sohne * Invicta * Jaeger-LeCoultre * Meraud * Rolex * Revolution Watch Company * Tiffany & Company * Tudor

    "the deeper the roots, the higher the reach" - author unknown

    Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself. - Rumi

  8. #7
    Member hpark21's Avatar
    Join Date
    Oct 2007
    Location
    Born in South Korea - Canadian citizen - Living in Philly Suburb
    Posts
    5,494

    Re: FC service experience not bad, not bad . . .

    Quote Originally Posted by drhr View Post
    davidSW, TRF. Purchased a bunch from/through him with great savings and complete satisfaction with the watches . . .
    I meant to get stuff from him couple of times, but it fell through due to no fault of his but my own.

    He was a wonderful man to deal with though when I was talking to him.
    drhr likes this.
    Chronic flipper...


  9. #8
    Member
    Join Date
    Mar 2011
    Location
    The Gathering Place
    Posts
    14,147

    Re: FC service experience not bad, not bad . . .

    Quote Originally Posted by hpark21 View Post
    I meant to get stuff from him couple of times, but it fell through due to no fault of his but my own.

    He was a wonderful man to deal with though when I was talking to him.
    Good to know my experience is common with him, thx . . .
    A.Lange & Sohne * Audemars Piguet * Blancpain * Cartier * Dornblueth & Sohne * Invicta * Jaeger-LeCoultre * Meraud * Rolex * Revolution Watch Company * Tiffany & Company * Tudor

    "the deeper the roots, the higher the reach" - author unknown

    Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself. - Rumi

  10. #9
    Member
    Join Date
    Mar 2013
    Location
    Hong Kong
    Posts
    275

    Re: FC service experience not bad, not bad . . .

    Interesting so dealer's stamp can mean stamp or handwritten name for that repair centre. Wonder what other repair centres would say!?
    drhr likes this.

  11. #10
    Member
    Join Date
    Mar 2011
    Location
    The Gathering Place
    Posts
    14,147

    Re: FC service experience not bad, not bad . . .

    Quote Originally Posted by Goostah View Post
    Interesting so dealer's stamp can mean stamp or handwritten name for that repair centre. Wonder what other repair centres would say!?
    I guess. Since many addicts don't/won't do GM or non-AD for fear of non warranty acceptance it does make me wonder . . .
    A.Lange & Sohne * Audemars Piguet * Blancpain * Cartier * Dornblueth & Sohne * Invicta * Jaeger-LeCoultre * Meraud * Rolex * Revolution Watch Company * Tiffany & Company * Tudor

    "the deeper the roots, the higher the reach" - author unknown

    Yesterday I was clever, so I wanted to change the world. Today I am wise, so I am changing myself. - Rumi

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

    Similar Threads

    1. Replies: 1
      Last Post: April 30th, 2015, 21:42
    2. Times International/ Good-stuffs.com- Bad experience with customer service
      By shterling in forum Chinese Mechanical watches
      Replies: 48
      Last Post: March 10th, 2014, 07:09
    3. Replies: 2
      Last Post: January 24th, 2012, 23:22
    4. Bad Suunto customer service experience
      By Dida in forum Suunto
      Replies: 17
      Last Post: November 30th, 2011, 14:04
    5. Bad Customer Service Experience
      By IllFlavor in forum Omega
      Replies: 11
      Last Post: August 24th, 2010, 23:34

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •