Gnomon Watches - shipping issues? Any help would be appreciated...

Thread: Gnomon Watches - shipping issues? Any help would be appreciated...

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  1. #1
    Member kwcross's Avatar
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    Gnomon Watches - shipping issues? Any help would be appreciated...

    Anyone have shipping issues with orders from Gnomon Watches? I ordered an awesome looking Nato strap from them on Nov. 22, but it has not yet arrived. What worries me, is that when I talked to the US Postal service, they said that they have not done any 'scans' of the item in the US.

    When I track the package via singpost.com, the status has not be updated since November 23, and says: "Despatched to overseas (Country code: US)"

    When I track the package via the United States Postal Services, it has also not been updated since November 23, 2011, it says: "Origin Post is Preparing Shipment".

    I have emailed Anders a couple of times, he commented about how long the transit times are to the US, and I emailed him again this past Monday, but have not heard back since... The package was mailed as registered mail.

    What are your thoughts on the best way to get this resolved? Any ideas? I assume that he insures his packages, but I think that it is strange that I have not heard back since I emailed him this past Monday.

    Thank you for the help everyone (and Merry Christmas)! Best,

    Ken



    By the way, here is the strap that I am anxiously waiting for:

    Last edited by kwcross; December 17th, 2011 at 13:24.

  2. #2
    Member geoffbot's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    Nope - bought a Dievas watch from them - was shipped and arrived in good time.

    P.S. - nice strap! What's it going on?

    P.P.S - Merry Christmas to you too!
    Last edited by geoffbot; December 17th, 2011 at 13:46.

  3. #3
    Member catlike's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    No problems for me but I'm in Perth which is just 5 hours flying time.

    Even so, the delivery time was extra fast, but it was via UPS. The watch left Singapore on Wednesday and was delivered Friday, pretty darn good considering it had to clear customs etc.

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  5. #4
    Member kwcross's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    Quote Originally Posted by geoffbot View Post
    Nope - bought a Dievas watch from them - was shipped and arrived in good time.

    P.S. - nice strap! What's it going on?

    P.P.S - Merry Christmas to you too!
    Thanks buddy, it is going on this




  6. #5
    Member geoffbot's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    Nice colour co-ordination with the yellow second hands! That'll look wicked. Pics when she arrives please!

  7. #6
    Member kwcross's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    Quote Originally Posted by geoffbot View Post
    Nice colour co-ordination with the yellow second hands! That'll look wicked. Pics when she arrives please!
    Thanks, will do... Now you see why I am anxious to get this all sorted out.

  8. #7
    Member kwcross's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    Should I ask him to send another one, or should I do a PayPal dispute?

    Thoughts?

  9. #8
    Moderator Public Forum John MS's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    If the postal site says origin post is preparing shipment that sounds like he alerted the post office a package was coming. If that is true then the package never got sent. You might want to look into what that message really means and ask the sender his thoughts.
    Last edited by John MS; December 17th, 2011 at 17:40.

  10. #9
    Member geoffbot's Avatar
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    Quote Originally Posted by kwcross View Post
    Thanks, will do... Now you see why I am anxious to get this all sorted out.
    I'm sure it'll be fine - they've got a good rep. This has actually prompted me to buy a Nato for my Dievas so thanks - you just cost me $18

  11. #10
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    Re: Gnomon Watches - shipping issues? Any help would be appreciated...

    They seem like a good company. Ive bought a watch from them and it got to me in good time, although i was closer than the US.
    Just email them and see what they suggest. Id definitely talk to them more before filing a paypal dispute.

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