So my brother bought a swatch irony retrograde blue signs from Amazon. He knew it wasn't an AD but the 2 year warranty reassured him. Anyway it arrived yesterday and he took it to an official swatch shop to get it resized today. The women in the jeweller used a hammer to knock out the pins, i know that's normal anyway when he got it home today he noticed the hands on the chronograph dont align correctly so it starts ahead of the normal starting position and as it still counts 30 seconds it finishes past the normal finishing position.
Any fix for this i know i can adjust the hands on my casio, but not sure for a swatch. Could it have been caused by the jeweller? Or will i just have to email Amazon?
After resetting chrono (at start)
Just as chrono counts 30 seconds, i.e at end