Hi WUS Members,
I was hoping someone who has dealt with PayPal and eBay in regards to pending funds can help me to find a solution to my current dilemma. There is a new buyer who recently purchased a watch off me for $1k CAD. He was registered on Oct 10, 2015. He purchased the watch from me this morning and paid the sum to my PayPal account. However, the funds are currently "pending" and he wants me to ship the item to the same address, but with an additional line to indicate his unit number. The dilemma is if I ship this item to his new address, I am not eligible for seller protection from PayPal.
I have also contacted PayPal and they require me to ship via USPS, UPS or FedEx and can do nothing to clear the pending funds.
Problem: What should I do to clear the pending funds from PayPal and should I ship the item to his new address with the addition of his unit #?
Thank you WUS in advance.