Higuchi Not Responding
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  1. #1
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    Higuchi Not Responding

    Hello, I'm in the process of attempting to purchase a SARB017 from Higuchi, but I'm having a bit of trouble getting a response from him. I successfully received a price quote/instructions about paying via PayPal, and proceeded to send my payment on the 4th. After 24 hours passed with no confirmation, I emailed him asking if he could confirm he received my payment, but I have yet to get a reply. I realize it has not been all that long, but previously he responded within 12 hours, so I'm getting a tad concerned.

    This is my first time purchasing from him, so any insight from more experienced members would be much appreciated!

  2. #2
    Member ari.seoul's Avatar
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    Re: Higuchi Not Responding

    if anything goes wrong, at least you paid with paypal and would be protected ... unless you paid as a 'gift', but I think there's ways around that, too

    personally, there should be a reply within 24hr, but being it's the weekend, there may be a slight delay,

    to lessen your anxiety, I would go to paypal's site and read about their buyer protection program,
    read up on what is available to you and how you are protected when purchasing through paypal,
    if you really understand just how well protected you are, there should be less anxiety

  3. #3
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    Re: Higuchi Not Responding

    Relax, it's the weekends, they are probably closed.

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    Re: Higuchi Not Responding

    He is a very large volume seller, very well known on the internet and I'm sure he's busy. I would not be worried. I got the same treatment but the deal did go through.
    Last edited by Gary123; July 7th, 2014 at 03:56.
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    Member watchdaddy1's Avatar
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    Renember he's on the other side of the continent don't trip he ALWAYS takes awhile to respond but he's ALL GOOD

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    Re: Higuchi Not Responding

    Higuchi San is good to go. The communication is probably a little off because of the weekend? The next thing you will hear from them will probably be your tracking information for EMS. I would give it a few days. If you had a problem, and you would be one of the first I heard of, Paypal protects your purchase for several weeks. Jmho
    Kevin

  8. #7
    lvt
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    Re: Higuchi Not Responding

    Leave him alone in the weekend, he is human, not Superman.
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  9. #8
    Member Domo's Avatar
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    Re: Higuchi Not Responding

    No reason to be concerned whatsoever. Give it some more time....

  10. #9
    Member adi4's Avatar
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    Re: Higuchi Not Responding

    He's an excellent guy to buy from, both my past purchases had very good communication and good customer service. I ordered during the weekdays though, so that could have affected the fast responses I got from him. One thing that pushed me to purchase from him is the fact that he is a Seiko AD.

  11. #10
    rex
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    Be sure to use this request form link for Higuchi>>>

    HIGUCHI-INC Request Form


    Quote Originally Posted by TheTopWalrus View Post
    Hello, I'm in the process of attempting to purchase a SARB017 from Higuchi, but I'm having a bit of trouble getting a response from him. I successfully received a price quote/instructions about paying via PayPal, and proceeded to send my payment on the 4th. After 24 hours passed with no confirmation, I emailed him asking if he could confirm he received my payment, but I have yet to get a reply. I realize it has not been all that long, but previously he responded within 12 hours, so I'm getting a tad concerned.

    This is my first time purchasing from him, so any insight from more experienced members would be much appreciated!

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