How are issues dealt with on WUS with purchases??
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  1. #1
    Member Hwkaholic's Avatar
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    How are issues dealt with on WUS with purchases??

    So I am relatively new to WUS, but not to BST forums. I have sold a couple watches on here and bought several in my short time as a member.

    I wanted to get some feedback from other WUSers as to how "situations" are dealt with on here.

    Recently I purchased a watch that was described as being a week old and "brand new and perfect". The price I paid wasn't what the watch would cost brand spankin new, but within $20. When I received the watch there were four link pins that were falling out, likely due to when the watch was sized the "cuffs" were lost. Also, there were a couple links that have some significant scratches on them as well as the clasp have some desk marks and scratch.

    I don't feel as though I received what I paid for. It is definitely not "brand new and perfect". To that extent, I certainly didn't receive what was described. The seller has good feedback here with a couple minor hiccups. We're all human. Prior to the purchase the boardie communicated well. Since I received the watch I have sent him a PM as well as an email asking if he would accept a return. Neither if which has been replied to.

    So my question is this, how are things like this handled usually here? How long do you wait before filing a PayPal dispute, getting the moderators involved, etc.

    Thanks for the assistance!!

  2. #2
    Member falcon4311's Avatar
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    Re: How are issues dealt with on WUS with purchases??

    Try and work it out with the seller, if you come to an impasse, then file a dispute. I dont think a time line is really necessary, its whether or not the seller is going to work with you. If you pm him and he tells you to go pound salt, file the dispute immediately.





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  3. #3
    Member falcon4311's Avatar
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    Re: How are issues dealt with on WUS with purchases??

    Oh, if he is a real jerk, leave him with a bad feedback in the watch deals forum.





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  5. #4
    WnS
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    Re: How are issues dealt with on WUS with purchases??

    Non responsive sellers are a bad sign - file a dispute asap.
    I'm content with my watch collection

  6. #5
    Member bluloo's Avatar
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    Re: How are issues dealt with on WUS with purchases??

    I'll second the reco to both file a dispute with PayPal and to leave feedback in the deals section, under their name.

    They'll have the opportunity to respond as well.


    Hope it works out.

  7. #6
    Member falcon4311's Avatar
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    Re: How are issues dealt with on WUS with purchases??

    Quote Originally Posted by bluloo View Post

    Hope it works out.
    Ditto, I hate reading about transactions going south like this.





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  8. #7
    Member Ray MacDonald's Avatar
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    Re: How are issues dealt with on WUS with purchases??

    The forum will ban scammers if they are identified as such. Otherwise it's between buyer and seller. You can leave feedback in the Watch Deals forum.

    There are fathers who do not love their children; there is no grandfather who does not adore his grandson. ~ Victor Hugo

  9. #8
    Member Hwkaholic's Avatar
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    How are issues dealt with on WUS with purchases??

    Thanks for the feedback!

  10. #9
    Member Hwkaholic's Avatar
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    How are issues dealt with on WUS with purchases??

    Quote Originally Posted by Ray MacDonald View Post
    The forum will ban scammers if they are identified as such. Otherwise it's between buyer and seller. You can leave feedback in the Watch Deals forum.
    I'll give him through the weekend to see if he responds. I understand that everyone has issues to deal with. That said, fingers are crossed that he is willing to work with me here!

  11. #10
    Member mt1tdi's Avatar
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    How are issues dealt with on WUS with purchases??

    Best of luck, hope it works out.

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