I was wearing a hamilton jazzmaster viewmatic. This was at the garden state plaza macy's and tourneau in Paramus, NJ. I (23 y/o) went with my parents to buy two watches for my two grandfathers in China. It was a last minute impulse decision by my mom or else I would have just bought them on jomashop. Was greeted by SA Ted at Macy's. We told him exactly what we wanted - tissot, steel, automatic and he pulled up the four that he had. Two were black dial and two were white dial. He immediately told us that we could get 15% off which was nice. Didn't try to push us to buy another brand/models and seemed like he actually knew a lot about watches. He was wearing an ESQ watch. We told him we would come back and then proceeded to visit Tourneau.
This was a small tourneau (compard to the midtown NYC one obviously). Sales people looked at us and didn't move to greet us or anything. We walked around for a couple minutes in the tissot section before a lady greeted us. I don't even remember her name. We told her that we were interested in buying only stainless steel automatic tissot and she showed us a couple that she had. Once again, the selection was pretty small. There were only two watches that fit our criteria. She tried a few times to pique our interest in Hamilton but we told her we were only interested in tissot. Then again tried to push us towards swiss army and raymond to which I immediately replied "no and no. only tissot today". She told us that she would check in the back what else in supply they had for our criteria but nothing more. We said thank you and proceeded back to Macy's. I was actually in the market for a pre-owned air king, milgauss, or JLC but they were so disinterested in their jobs combined with the fact that we were pressed for time that we just immediately went back to Macy's.
This time at Macy's, we were ready to buy two tissots. However, supply was low so the only watches they had were the watches they kept in the case. I double checked both watches and found a couple of nicks/scratches on each but my parents and I decided they were immaterial and nobody would even notice unless they looked at them with a microscope. I was VERY meticulous in checking these two watches since I'm always wary of buying the last things in stock. We asked him what the best price he could do was and he said he could do 20% off total.
We paid and that was that. $1070 for two tissot stainless steel automatics. Ted shook our hands as we left. I was surprised that Macy's would have such a poor selection but Ted seemed like a straight shooter, no nonsense kind of guy. We appreciated the fact that he didn't try to push us towards another brand like they did at Tourneau. The sales people at this tourneau seemed genuinely disinterested at their jobs. It was a small one and we were the only people there. I was actually going to ask them about their pre-owned selection.
If my mom didn't decide to make such a last minute impulse buy, I probably could have gotten these watches for ~$850 on jomashop but it is what it is. So buying a watch at Macy's wasn't so bad when you're dealing with a straight shooter like Ted.