Just wanted to acknowledge the exceptional service John at Bathys provided me when my leather strap on my 100 Fathoms Auto Silver Ruthenium broke while I was on Oahu. I went to Ben Bridge Timepieces (the flag shop) to see if I could get the strap replaced. The store was packed and I was told that the size was abnormal. I send Bathys a quick email, and John ensured that there would be a replacement strap at Ben Bridge the next day. They refused to charge me! Thanks John, service like that is hard to find! My Bathys is back on my wrist.