Hi everyone! This forum has been so useful to help me get into watches, so I wanted to recount my experience here. I haven't regularly worn a watch since college, but then again never really had a watch that I loved. So, for Father's Day I decided to treat myself to "that" watch. One that I picked myself, that I now have a budget for, that I'd love to wear.
After many... hours... of searching, I landed on the SSC013, pic below [sorry, can't post pics]. I budgeted much higher, but this one really stood out to me. Special thanks to Kalax03 for his review thread: [sorry, can't post links]
Also, thanks to Ahsan for his comment on the Prospex logo: [sorry, can't post links]
I purchased from Jomashop based on price and its reputation here. Here's what happened. TL;DR they sent a watch different from what they displayed on their website, I requested a return, they updated the picture and responded saying that they shipped exactly what I ordered.
Just the facts, ma'am. I make no judgment, but I'll not buy anything else from them. I purchased the watch 6/18, the website pictured the Chrono logo (screen grab below [sorry, can't post pics]). A day later, I found Ahsan's post saying that the logo might be different. I messaged Jomashop to confirm that I was getting the Chrono logo as pictured. No response.
The watch arrived 6/22, very fast. The website still had the Chrono logo pictured. Opinions may differ, but the Prospex logo is not what I wanted. Same day, emailed Jomashop to request a return, no response. Followed up 6/24. Jomashop gave a non-response 6/27. An actual response came 6/29, saying "the watch was shipped the exact way it is pictured on our site." The CSR has 3 L's in her first name. I don't know when the picture was updated. I don't know that there was intentional deceit. But it's enough for me to stay away from the company.
During this time, I checked with Skywatches on their SSC013, which they also have pictured with the Chrono logo. They responded next day, confirming that their stock had the Prospex logo. At least their response was quick. Their price is below what I paid on Jomashop. If Skywatches had the Chrono logo, I would have demanded a Jomashop return and ordered from Skywatches. Since they don't, it's not worth the hassle to return it, but I'll not do business with Jomashop again.
I love the watch, through and through. I bought it based on looks, and it delivers. Love the band paired with the watch, love the way the indexes glitter in the sun. The lume is good. I'm proud to wear it! :) Fingers crossed that Seiko reliability holds up. Happy to answer any questions and/or listen to people explain why Jomashop really isn't that bad... So Jomashop didn't update their picture - ok, other places haven't either. But the sequence of events strikes me as shady.