I came home today to find a package from CasioSalesAndService.com. I ordered a replacement band for the AB10W I rummaged for $1.00 and got working. When I opened the package, I was disappointed to find that they had sent the wrong band Somebody working there must be dyslexic because they just got the three numbers of the product code mixed up. So, now I have to call them tommorrow to get this straightened out. They say they have a %15 restocking charge on returns, but I don't feel I should have to pay this in this instance, do you?