I am going through a bit of a PayPal dispute at the moment.
I sold my 9 month old Tsar bought from an authorised seller to someone through PayPal. They confirmed the receipt of the watch and confirmed it was in perfect condition.
I had absolutely no issues with this watch yet yesterday after the buyer owning the watch for +10 days is claiming the watch is faulty and would like a refund and subsequently sent me a grainy video of the stopped watch which he then shakes vigorously in the clip.
I am concerned that he has either damaged the watch or just wants a refund and has opened a dispute. I have suggested many ways to rectify the situation as the watch is still under warranty.
Anyway my question is from a functional standpoint I find it hard to believe that a military grade dive watch has just stopped working without any kind of user error.
Are there any likely causes for the watch just stopping as he claimed? Any suggestions from my part are responded with f***ing this and that.
Any Marathon owners had any similar issues?