So i just sent in my Movado Faceto in for a battery change and i feel like there is something fishy going on here. Now i am the original owner, i bought it in the beginning of 2010. Its served me well and never had a problem with it and only wore it during special events mostly. Since then i just noticed it was keeping time so i figured its the battery(its been 5 + years). So since its the most expensive watch in my collection i figured i would do it right and bring it in and have Movado service it. So i just got the estimate back and it says at the bottom under additional details.
"due to the age and condition of the time piece we can no longer guarantee water resistance".
So i was like WTF reading that because i took great care of it, i sent it into them, they are replacing the seal and are suppose to "Conduct water-resistance test to factory specifications". So i called them up and the lady reviewed it with me and said that it must have failed the test which is why they put it in as a note at the end. I then asked what i should do about it and she said that i should avoid moisture the best i can like if i wash my hands i should maybe take it off before hand and stuff.
I personally feel like there is something wrong here and do not trust them. They also added a spring bar to the est because it was "damaged". I am not a complainer about things and take full responsibility for what it is when its my fault. But i truly have taken care of it and have NEVER had a problem with moisture. Now i bring it in to them and now they said i might..
What do i do? Has anyone else had this problem???