I sold a watch to a guy in Russia. He requested I end it the safest way possible because of the postal problems in his country. I oblige and send it registered mail which takes more time to get to destination. When i was sending the package the lady said it would take about 2 weeks. Here is the problem, the buyer has been waiting an extra long time because i had a delay in shipping the watch. I was in contact with him throughout and kept him updated on my situation until the package was sent about 2 and a half weeks later (seller has been waiting about a month for the watch). He has messaged me today that if he doesn't get package in one more day he will be filing a claim with paypal. Today is the 14th day that the package has been in transit.
here is the tracking info -I sent him a message asking him to wait a bit longer as I can see that the package isn't lost and is on his way to him. what can I do in this situation? Has anyone ever sent out a package to russia and how long did it take? I have all the necessary documents as well as pictures of the package with the address's on it prior to shipping. I have never had a situation like this before and I'm worried about paypal refunding him and him also getting my package.
First-Class Package International Service Processed Through Sort Facility February 03, 2013, 9:50 am ISC NEW YORK NY(USPS) Registered Mail™ Arrived at Sort Facility February 03, 2013, 9:46 am ISC NEW YORK NY(USPS) Dispatched to Sort Facility January 29, 2013, 5:43 pm ASTORIA, NY 11105 Acceptance January 29, 2013, 2:46 pm ASTORIA, NY 11105