Omega that needs repair
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  1. #1
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    Omega that needs repair

    Hello all - my very first post but I've been visiting Watchuseek for years. It starts out sad:

    I dropped my Omega Speeedmaster (Blue side of the moon) and it broke. The hands jingle around and are out of wack. They turn as time goes by but they're misaligned and if you jiggle the watch they flip around. It sucks.

    A few Qs:

    - Where should I send this for repair? (I'm in NYC)
    - How much should a repair like this cost? (I know that's a tough Q but generally)

    Thank you!!!!

    Rich

  2. #2
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    Re: Omega that needs repair

    IMO, 6 to 800 USD.

  3. #3
    Member rfortson's Avatar
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    Re: Omega that needs repair

    You could go to Swatch in NJ for repair, or any number of independent repair places. You could go through the Omega boutique or your AD to get it back to Omega. Regular service on a Speedmaster at Omega is $750, not counting broken parts. Given yours is special, I'd expect north of $1k for parts and repair. An independent watchmaker could do it for less, assuming they get the parts needed.

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  5. #4
    Member 6R15's Avatar
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    Re: Omega that needs repair

    Any damage to the side of the case? If not, don't tell them you dropped it.
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  6. #5
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    Re: Omega that needs repair

    Quote Originally Posted by 6R15 View Post
    Any damage to the side of the case? If not, don't tell them you dropped it.


    Based on the damage I'm pretty sure they'll figure it out.
    NC_Hager626 and rfortson like this.

  7. #6
    Member JacobC's Avatar
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    Re: Omega that needs repair

    There are a lot of people qualified, however a drop that caused this kind of damage likely caused movement damage too.

    I'd send it to Swatch for in-house repair. It's the most expensive, but it'll come back like new.


    Instagram: open_escapement

  8. #7
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    Re: Omega that needs repair

    How long should repairs like this take? I was told 8 weeks?

  9. #8
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    Re: Omega that needs repair

    Depends on how long the line is.
    Quote Originally Posted by zlayde View Post
    How long should repairs like this take? I was told 8 weeks?

  10. #9
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    Re: Omega that needs repair

    Nesbit's in Seattle specializes in Omega and they do 1st class work. Not cheap, but cheaper than Omega service.

    https://www.nesbitswatchservice.com/
    jwillee likes this.
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  11. #10
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    Re: Omega that needs repair

    Omega Service Center in Secaucus NJ. Call them toll free (google or visit Omega web site for #) for shipping instructions (don't send box; info to include, etc). They'll do a full diagnostic and email you a quote. You can have them proceed or decline and they'll return it. If they include a full service, you get a two yr warranty. You'll get email updates on the progress while being serviced.

    That piece is all ceramic, isn't it? That's one of the most brittle materials (vs ss, ti, gold). I think you're fortunate that nothing cracked (case, bezel, dial, pushers). It's a very handsome piece.

    You may want to post in the Omega subforum for suggestions, too.

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