Page and Cooper experience??
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  1. #1
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    Page and Cooper experience??

    Hi guys,

    Has anyone used Page and Cooper recently? I've had issues with a watch I ordered about 8 weeks ago now, when on their website it said delivery would be 2-3 weeks, now they are saying it is a further 3 weeks away? That's nearly 3 months.

    Needless to say I'm incredibly disappointed, I even e-mailed them asking if there's anything they can do price wise because of the delay and they then e-mailed me back telling me my order had been cancelled!! I've got to e-mail them back and pay the deposit again, as they even refunded me that. Really poor service and I'll likely not use them again.

    Anyone have positive experience with them?

  2. #2
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    Re: Page and Cooper experience??

    Quote Originally Posted by wwaarrddy View Post
    Hi guys,

    Has anyone used Page and Cooper recently? I've had issues with a watch I ordered about 8 weeks ago now, when on their website it said delivery would be 2-3 weeks, now they are saying it is a further 3 weeks away? That's nearly 3 months.

    Needless to say I'm incredibly disappointed, I even e-mailed them asking if there's anything they can do price wise because of the delay and they then e-mailed me back telling me my order had been cancelled!! I've got to e-mail them back and pay the deposit again, as they even refunded me that. Really poor service and I'll likely not use them again.

    Anyone have positive experience with them?
    Only had good experiences, give them a call it's far easier and quicker to speak
    41Mets likes this.
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  3. #3
    Moderator at Large stuffler,mike's Avatar
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    Re: Page and Cooper experience??

    Member tempusfugitus postes this a day ago

    Question about bracelet fitment - Page 3

    You might find checking Companies House helpful.
    catsteeth likes this.
    Kind regards
    Mike


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  5. #4
    Member catsteeth's Avatar
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    Re: Page and Cooper experience??

    I bought a Laco, and it was a little delayed. They told me that it was being made specially. I put that on the Laco forum, and Laco themselves said that was strange as they had plenty in stock.

    But in your case I definitely wouldn't. It sounds like they can't get hold of your watch. It's a small company with perhaps a smaller buying power on the open market.
    Last edited by catsteeth; May 30th, 2018 at 15:00.

  6. #5
    Member Barry H's Avatar
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    Re: Page and Cooper experience??

    Not used them personally, but would not touch them with a barge pole. As you've discovered, they can turn what should be a pleasant watch buying experience into your worst nightmare. The word on the street is 'avoid'. A Google search will give more food for thought.
    Seibei likes this.

  7. #6
    Member catsteeth's Avatar
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    Re: Page and Cooper experience??

    Quote Originally Posted by stuffler,mike View Post
    Member tempusfugitus postes this a day ago

    Question about bracelet fitment - Page 3

    You might find checking Companies House helpful.
    That's fascinating. I had wondered whether solvency was at the bottom of it.

    wwaarrddy. I wouldn't touch them. YOU HAVE BEEN WARNED!
    Thank stuffler,mike

  8. #7
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    Ugh, ok thanks all. I really don't know what to do now, put my deposit back down and wait or cancel the order. Honestly the experience alone makes me want to cancel and these other problems make t worse.

    I've waited for months though now so to cancel is tough to take...

    Can someone at least recommend a UK watch sales company I can rely on?

  9. #8
    Moderator at Large stuffler,mike's Avatar
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    Re: Page and Cooper experience??

    Quote Originally Posted by wwaarrddy View Post
    Ugh, ok thanks all. I really don't know what to do now, put my deposit back down and wait or cancel the order. Honestly the experience alone makes me want to cancel and these other problems make t worse.

    I've waited for months though now so to cancel is tough to take...

    Can someone at least recommend a UK watch sales company I can rely on?
    It might help to know the brand you are aiming at.
    Kind regards
    Mike


    Instagram @mikestuffler

  10. #9
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    Apologies, of course. Squale 1521 Satinato blue on the brown leather strap. I've not looked in many places as P&C at the time looked a decent deal and short lead times...Ho Ho Ho...

  11. #10
    Member sticky's Avatar
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    Re: Page and Cooper experience??

    Have a look at Chronomaster to see if they’ve got what you want and if not drop Neil a line and ask him.

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