So I bought a new Aquaracer (WAY211A) two months ago and for the first month, everything worked perfectly. Then I noticed the watch started stopping, even while I was wearing it. Giving the crown a full wind (40 turns) fixed the problem, until 24/36 hours later the watch would stop again, despite constant wear during the intervening period, including wearing to bed.
Returning the watch to the AD under warranty, they sent it off to their watchmaker - 4 week turnabout. The watchmaker couldn't find anything wrong but did a full service. Upon picking the watch up two days ago, I gave the crown another 40 turns and have worn it non-stop since. Upon waking this morning, I notice its stopped again. Returning to the AD today their claim was I'm not wearing or active enough to keep the watch charged and the problem would be solved if I bought one of their watch winders. Ridiculous. I've worn automatics for years and the only time they've stopped on me in the past is after I've taken them off and the power reserve has run out. I should not giving the watch a bit of a shake gets it going again, but only for a few seconds.
It sounds to me like the rotor isn't fully charging the mainspring. The AD seems doubtful although they also seem to have no idea. Either way I'm looking at another four weeks before the watchmaker looks at it again. My question is is this a known issue with Tags or Aquaracers, or is the AD onto something and I'm simply not doing enough to keep the watch going. I do find it hard to believe that a dive watch with a re-branded 2824 in it, that is worn all day buy a reasonably active individual, needs to be put on a winder overnight to keep it going.