Calling people out for good things is fun.
I was in between ordering either the 38 or 42 mm Trident. I was looking at the 42mm, then I added a 22mm leather strap into my cart. Then finally decided on the 38mm dial and added to cart and checked out.
The watch arrived, and that's when I noticed I kept the 22mm black strap in the cart instead of switching out to the 20mm strap which goes with the 38mm version.
Read the directions online, then went to the post office and shipped it to England with a tracking number. Cost $52!
A week later I got an email saying my new watch strap was in the mail AND my credit card was refunded for the $52!! For something that was MY fault...
It really made my day to see the refund. I got the strap for $105. CW took a $52 dollar hit, just to provide the customer service. Very, very happy with them. The least I could do is type a post on WUS for $52 :)