I brought my Bulova Marine Star into a watch-repair shop about 4 months ago. This is a shop that has faithfully replaced my watch batteries for years. The technician remarked that I was going through a lot of batteries with this watch (every 6-8 months) - and informed me that Bulova had replaced the movement that was in my watch for a type that didn't go through as many batteries. He offered to swap out the movement for the new type, to which I agreed.
I get the watch back a while later, only to find that it stops frequently throughout the day. I informed him of the problem and he looked at it again. I get the watch back a week later, and it's STILL stopping again and again. He said he even got ANOTHER new movement, just in case the first one was defective. Still, the watch keeps stopping.
He's now saying he doesn't know what's wrong with it, and he doesn't think he can fix it. My view is that I gave the shop a perfectly good watch that never had a lick of problem with it - other than getting a new battery twice a year - and he gives me my money back and a pile of metal that doesn't work.
I'm not sure what to do. Should I insist that he send it to Bulova for repair at their facilities? Should I insist on a hefty discount on a new watch?