Reputable Watch Repair Shop

[Entropy89]

I have a Ball Watch Engineer II Pioneer watch that has been acting very erratic over the last couple of weeks. It’s typically +4 seconds per day but over the last couple of weeks its been losing minutes per day and I’m not sure why. The watch is only a few months old and its only really worn in an office environment, no extreme conditions. Its COSC certified so it appears something may be wrong with the movement. Can someone recommend a reputable watch repair shop that can diagnose and fix whatever problem it may have? Im in the New York City area and dont mind shipping to another location. Ive heard horror stories about Ball Watches certified watch repair shop in Florida, has anyone had experience with them? Thanks for the help!

[Watchbreath]

A bit out of the way, check with Jason at 'The Tick Tock Shop' in Santa Clara, CA.

[John MS]

Just send it to Ball for service under warranty. Or take it to the selling dealer. A loss of minutes per day may indicate a loose cannon pinion.

[TwentiethCenturyFox]

Send it back to Ball as stated. Best to use the company that you know makes the watch.

[sailon01]

Sure, Carignan Watch Company in NH. I sent Denis my Bulova Super Seville in Dec for a repair and regulation. He did a fantastic job and kept me in the loop through out the process. Fair pricing and excellent work. Here's the website: https://cwrnh.com/

[fastfras]

Sound to me like the watch is magnetized, a relatively simple fix and certainly the first attempt at repair i would perform. Simply place the watch case back on a credit card demagnetizer for around 30 seconds. Alternately you can purchase a demag device from Amazon.

[Igorek]

Try this: Home | Grand Central Terminal | Central Watch

[brianboisseree]

I would also start with Ball authorized service. If you get feedback that makes you concerned about them, I would suggest going to the AWCI.com site (American Watchmakers and Clockmakers Institute). Go through their directory and find watchmakers who are reasonably close to you and who have the highest level of technical certification from AWCI.

I'm no expert on magnetized watches, but I've always been told that magnets can cause a watch to greatly speed up -- but not seriously slow down.

Good luck ...

[ZIPPER79]

Shouldn't the watch still be under warranty?
I would check out RGM in Pennsylvania. As well as a manufacturer he also services watches.

I have a Ball Watch Engineer II Pioneer watch that has been acting very erratic over the last couple of weeks. It’s typically +4 seconds per day but over the last couple of weeks its been losing minutes per day and I’m not sure why. The watch is only a few months old and its only really worn in an office environment, no extreme conditions. Its COSC certified so it appears something may be wrong with the movement. Can someone recommend a reputable watch repair shop that can diagnose and fix whatever problem it may have? Im in the New York City area and dont mind shipping to another location. Ive heard horror stories about Ball Watches certified watch repair shop in Florida, has anyone had experience with them? Thanks for the help!