What to do with my Seiko Lemon?

Thread: What to do with my Seiko Lemon?

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  1. #1
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    What to do with my Seiko Lemon?

    With much anticipation, I received my SARB017 Alpinist in the mail Yesterday, straight from Japan through an eBay seller with a good reputation. To my dismay, it seems I have received a lemon as even after winding + Seiko shuffling, and ensuring that the crown is screwed down, the watch fails to produce any movement.

    I've reached out to the seller for direction and they said that they will reach out to the manufacturer and be in touch.

    I've also called my local watchmaker, who suggested I bring it in so that they can look at it and give me a sense of whether it is a minor issue which they can easily fix for me OR a more significant issue which would probably drive me to return the watch. I asked and my watchmaker said that it wouldn't void any warranty for them to take a quick look at it and that Seiko wouldn't know that they opened it up.

    So here's the question:
    Is there a significant risk to having my watchmaker look at the watch?

    I just don't want to go through the hassle of sending this thing back to Japan to get fixed or even returned if it is a minor tweak that is in order. I'm already dinged $80 in duties that will be difficult to get reimbursed if I were to return...

    Thoughts?

  2. #2
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    Re: What to do with my Seiko Lemon?

    If your watchmaker "said that it wouldn't void any warranty for them to take a quick look at it and that Seiko wouldn't know that they opened it up" I'd find another watchmaker.
    Send it back ,hassle or not, and don't risk voiding the warranty.

  3. #3
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    Re: What to do with my Seiko Lemon?

    Send it back, as big a pain as it is. Have them send you a new one.


    Sent from my iPhone using Tapatalk

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  5. #4
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    Re: What to do with my Seiko Lemon?

    Thanks, I thought this might be the case.

    Tbh I don't even know if I have any warranty on this thing because I bought it off an eBay seller.

    Quote Originally Posted by pickle puss View Post
    If your watchmaker "said that it wouldn't void any warranty for them to take a quick look at it and that Seiko wouldn't know that they opened it up" I'd find another watchmaker.
    Send it back ,hassle or not, and don't risk voiding the warranty.

  6. #5
    Member fastfras's Avatar
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    Re: What to do with my Seiko Lemon?

    Pretty sure i answered this question yesterday.. Send it back. Pickle is right and, the risk of affecting your warranty is pretty high if the back is opened.

    BTW, I usually pay 12% when a watch arrives in BC - it's sales tax we pay not duty.
    The current rotation: Orologi Calamai G50 MkIII, Omega Speedmaster automatic 3510-50, Omega Dynamic series III, Omega Seamaster Aqua Terra 2504.80, Omega Seamaster 212.30.41, Omega Geneve F300 198.030 Hummer, Omega Seamaster F300 198.001 Hummer, Heuer Autavia chronograph, Eterna - Matic 1948 Chronometre, Tudor BB36 79500, Marathon TSAR medium, Pro Trek PRW3000-2, Seiko Alpinist SBQJ017 perpetual calendar GMT 8F56, JeanRichard Highlands 24004.

  7. #6
    Member camb66's Avatar
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    Re: What to do with my Seiko Lemon?

    Be patient and send it back
    Regards Cam

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