As posted a few weeks ago I recently picked up an Omega Planet Ocean 8900. Though I sort of noticed it before leaving the AD, I wasn't entirely sure if it was actually misaligned or my eyes were just playing tricks on me. Well I have come to realize and now notice every time I look at it that my bezel is in fact ever so slghtly misaligned to the left. After some research it appears that this can be corrected sometimes with a bezel spring replacement. So this morning I drove about an hour to the Omega boutique since it was 1) half hour closer than my AD and 2) i figured they may be better equipped to help me.
I showed my watch to the salesman and he said unfortunately most bezels are slightly off and theres not much we can do about it. He said they could try to replace the bezel spring to see if that helped but their watchmaker is out on vacation for another week and a half. Being that I work at least 60 hours every week and the watchmaker wont be in next time I am off, the next time I can make it back to the boutique is 2 weeks from today.
Is it realistic to expect that I can get this problem solved once I do in fact get the bezel spring replaced? If it doesn't align after the first try will trying a second or even third bezel spring make a difference (i.e. do the bezel springs have some variability as well). Should I go to a different boutique (also about an hour away) and see if they can give me a more solid yes we'll get this straightened out for you type answer? The one I went to didn't seem to be confident or want to put much effort into helping me get this squared away. Do most authorized retailers have the tools to fix something like this and should I have just gone there first? I kind of feel like I made the mistake of not being sure before leaving the AD, I hope this is something that can be fixed somehow. Please let me know your thoughts.